Bilingual Receptionist (Spanish Fluent) - YES Prep West Elementary (Immediate Opening)

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, navigation, etc. Must not include sections with filler like "commensurate with experience" etc. Pay: posting says COMPENSATION: $13.77-$17.12 per hour. That's specific, so we can include Pay section with that. Benefits: there is a "THE PERKS" section with details: compensation note (but we already have pay), health and supplemental insurance, retirement plans, paid time off, paid leave programming, professional development, award winning culture. So we can include Benefits section with those details. Schedule: posting says POSITION TYPE: 11-month, START DATE: 26-27 School Year. That's schedule info? Could be considered schedule. We could include Schedule section with 11-month position, start date. However "Schedule" maybe refers to work schedule (hours). Not given. But we have position type and start date; could be considered schedule. The instruction: include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include Schedule with "11-month position; start date for 2026-2027 school year." That's specific. Also maybe "About the role" we have description of role. Could use "About the role" heading with prose summarizing role. Responsibilities: we have many bullet-like duties. We'll put them in

• . Requirements: we have "MUST HAVES" list. Also "THE PERSON" traits. Could combine into Requirements and Skills. Qualifications maybe overlapping. We'll decide: Use sections: About the role (prose), Responsibilities (list), Requirements (list), Benefits (list), Pay (prose), Schedule (prose). Avoid duplication. Ensure we preserve all substantive info. Must not include boilerplate like equal opportunity, etc. Also remove "THE PERKS" heading but we will use Benefits. Let's extract content. About the role: The Elementary Receptionist is the first point of contact... sets tone... etc. We'll paraphrase but must preserve all substantive info, not invent or summarize away detail. We need to keep details but can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot omit details. We need to keep all info but can rephrase? Summarizing away detail is not allowed. So we need to keep the details but we can combine into prose while preserving all points. That's tricky. Better to use bullet lists for responsibilities etc. For About the role we could keep a short paragraph that captures the essence but must not lose details. Might be safer to not have About the role section and instead put role description under Responsibilities? But we need sections only if posting has real content. Could combine role description into Responsibilities. However the instruction says use headings for sections like About the role, Responsibilities etc. It doesn't require all headings. We can choose to include only those with substantive content. We could include About the role with a paragraph that includes the key points: first point of contact, sets tone, welcoming front office, supporting attendance accuracy, assisting enrollment intake, foundational within operations team, entry point for growth into Operations Coordinator pathway. That's basically the role description. That seems okay and not losing detail? It omits some specifics like front desk & visitor management etc. Those are responsibilities. So About the role can be high-level; responsibilities will capture details. That's acceptable. Responsibilities: we need to list all duties from the posting. Let's extract bullet points: Front Office Operations and Family Experience - Front Desk & Visitor Management: Warmly greet all students, families, visitors, and staff with professionalism and positivity. Manage visitor check-in using the district’s Raptor system. Ensure that all visitors are properly badged and escorted (as needed). Keep the front office clean, organized, and student-ready throughout the day. Maintain a calm, orderly environment during high-volume times. - Phone & Communication Systems: Answer and route all phone calls with accuracy and urgency. Maintain the campus voicemail system and ensure 24-hour response turnaround. Provide clear, consistent information to families about campus procedures. Support bilingual communication when possible. - Customer Service & Front Office Support: Support problem solving by triaging inquiries and routing to appropriate staff. Provide accurate support to parents regarding daily logistics (dismissal changes, schedules, procedures). Maintain professionalism and neutrality in all interactions. Support front office readiness standards (signage, posted information, materials organization). - Tone & Culture: Model the campus’s expectations for warmth, professionalism, and predictable communication. Promote efficient, respectful interactions with all members of the school community. - Attendance Communication & Tardy Support: - Tardy Management & Daily Attendance Flow: Check in tardy students and record information with accuracy. Collect written absence notes and route them to the OC or registrar. Support teachers and OC with real-time attendance communication. Monitor high-volume morning and midday attendance traffic. - Family Communication: Communicate with families regarding attendance-related questions. Relay attendance messages to OC/Registrar for follow-up. Support positive attendance culture through consistent, warm communication. - Data & Compliance: Ensure accuracy of tardy and absence documentation. Maintain confidentiality of all student records. With Registrar verification, makes updates to SIS parent/guardian contact information. - Enrollment Intake and Family Support: - Intake Responsibilities: Greet prospective families and provide initial onboarding information. Schedule enrollment appointments in coordination with OC and registrar. Collect preliminary documentation and pass it to the registrar for verification. Maintain an organized intake space for new families. - Family Guidance & Communication: Provide basic guidance about enrollment steps, campus hours, and key contacts. Route family questions to the appropriate owner (OC for communication, registrar for documentation). Support OC in preparing materials for onboarding events and welcome activities. - General Operations Support: The Receptionist Supports The DCO And OC With Real-time communication during arrival/dismissal. Helping maintain orderly hall traffic during busy front-office times. Updating posted operational information. Supporting urgent communication needs during campus emergencies following DCO protocols. Handling deliveries and routing materials appropriately. We need to preserve all these details. We'll create a
  with
  • items; each can contain multiple sentences. Requirements: from "THE PERSON" and "MUST HAVES". Let's list: MUST HAVES: - At least 2 years of an exemplary record working urgently in a fast-paced and results-oriented office environment - Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, etc.) - Excellent organizational skills including time management and follow-up - Strong command of word processing including exemplary spelling and grammar skills - Demonstrated ability to work on a team - Ability to maintain the highest level of confidentiality - Ability to exercise excellent judgment in decision-making - Belief in and commitment to the mission and core value of YES Prep Public Schools - Ability to maintain emotional control under stress - Ability to juggle multiple tasks and initiatives at once - A dedication to learn, grow, and develop as a professional and openness to giving and receiving frequent feedback THE PERSON traits (maybe considered as desired qualities): - passion for the mission - drive for results - care for students - resilience - humility - Warm, calm, welcoming presence - Professional and neutral communication - Accuracy in attendance-related tasks - High organization and dependability - Customer-service mindset - Ability to multitask in a fast-paced environment - Alignment with campus culture and expectations - Respectful interactions with all families and staff - Reliability and strong follow-through - Desire to grow within campus operations (Receptionist → OC pathway) - Models YES Prep’s Culture of predictable Operational Excellence through calm communication, accurate execution, and timely follow-through. We could combine into Requirements section. But some are more like skills. We'll put all in Requirements list. Benefits: from THE PERKS: - Compensation – This position is a non-exempt, hourly position; salary offers commensurate with experience. (But we have Pay section; we might not repeat compensation here.) - Health and Supplemental Insurance – A $0 monthly medical option that includes $600 towards a Health Savings Account, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits. - Retirement Plans – Participation in Teacher Retirement System of Texas and a 457b Retirement Plan. - Paid Time Off – Employees working 20+ hours a week receive 12 days of Paid Time Off in addition to the system closures during the Academic Calendar. - Paid Leave Programming – In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid at 100%, based on eligibility and tenure. - Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development. - Award Winning Culture – The strong cultures of our campuses and Home Office are just one of many reasons we were named Houston’s Best Place To Work in 2018, 2019, 2021 and 2025. We won the 2012 Broad Prize for Excellence in Urban Education and were a 2016 finalist as well. We should not include boilerplate like EEO etc. Pay: COMPENSATION: $13.77-$17.12 per hour. Schedule: POSITION TYPE: 11-month; START DATE: 26-27 School Year (interpret as 2026-2027 school year). We'll phrase: 11-month position, start date for the 2026-2027 school year. Now produce HTML fragment with sections:

    About the role

    ...

    etc. We must not include any extra text outside HTML. No markdown fences. Let's craft. About the role paragraph: Should include that the Elementary Receptionist is first point of contact, sets tone, ensures warm professional front office, supports attendance accuracy, assists enrollment intake, foundational within operations team, entry point for growth into Operations Coordinator pathway. Now Responsibilities
    • ... each bullet maybe combine subpoints. We'll produce list items each representing a major category; inside we can have multiple sentences. Requirements
      • ... each requirement. Benefits
        • ... each benefit. Pay

          $13.77-$17.12 per hour

          Schedule

          11‑month position; start date for the 2026‑2027 school year.

          Check that we haven't omitted any substantive info: Did we miss anything like "Some Quick Stats About Us"? That's boilerplate about organization; not required to preserve? It's substantive about the organization but not about the role. The instruction: preserve ALL substantive information; but we can remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Some Quick Stats About Us" is not boilerplate; it's info about the organization. Should we preserve? It might be considered substantive about the employer. The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. It didn't say to exclude organizational stats. However earlier they said remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The stats are not those. So maybe we should include them. But where? Could be part of About the role or a separate section like "About YES