Bilingual Receptionist
workLATAM · English, IN · 3 days ago
AdministrativeFull-time
Job Duties
- Answer incoming calls through a VOIP system in both English and Spanish
- Deliver exceptional customer service to clients, attorneys, insurance adjusters, and court personnel
- Forward calls to the appropriate departments and take accurate messages
- Schedule appointments and manage calendars
Requirements
- Fluent in English and Spanish (able to read, write, and speak with near-native fluency)
- Previous experience in customer service or reception (experience in a legal setting is a plus)
- Willingness to work on Colombian holidays (U.S. holidays are observed and paid)
- Empathy, professionalism, and a growth-oriented mindset