Bilingual Receptionist

About the role

One of our portfolio companies, Thompson Law, has a vision to be the law firm of choice for every person injured or killed due to a preventable tragedy, while providing world-class service and record-setting results. We’ve built a spectacular team that brings this vision to life, driving incredible growth and opportunity. Thompson Law is seeking a bilingual receptionist for our Dallas office to provide exceptional front desk service, manage incoming calls, and support attorneys and staff with administrative tasks in a fast-paced personal injury law firm environment. The Position: This position is responsible for managing the front desk, greeting clients, answering calls, and performing administrative tasks such as mail distribution and document scanning.

Responsibilities

• Greet clients and visitors professionally and ensure a welcoming reception area.
• Answer and route incoming calls from clients and other parties.
• Organize and distribute office mail; scan and file documents accurately.
• Prepare basic correspondence and assist with administrative tasks.
• Deliver superior client service both in person and over the phone.

Requirements

• Proficiency in Microsoft Office and general administrative skills.
• Strong organizational skills and attention to detail.
• Ability to interact professionally with clients, attorneys, and staff.
• Fluent in English and Spanish (verbal and written).
• Positive, collaborative attitude and commitment to client service.

Qualifications

• 2+ years of experience in a law firm, preferably in personal injury.

Benefits

• Annual bonus structure
• Full health insurance coverage
• Life insurance
• FSA/HSA
• Dental & vision coverage
• Generous paid time off and paid holidays
• 401(k) with employer matching

Schedule

Monday - Friday 8:30 AM - 5:30 PM