Bilingual Reception/File Clerk (Temporary)

Job Summary

Neighborhood Legal Services is seeking a temporary Bilingual Receptionist/File Clerk to support our Buffalo Offices. The position involves answering telephone call inquiries, greeting visitors, scheduling appointments, and performing administrative support tasks.

Job Responsibilities

• Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations.
• Schedule appointments and maintain and update appointment calendars.
• Hear and resolve complaints from customers or the public.
• Filing and maintaining records.
• Receiving payment and recording receipts for services.
• Performing administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
• Transmitting information or documents to customers, using computer, mail, or facsimile machine.
• Analyzing data to determine answers to questions from customers or members of the public.
• Collecting, sorting, distributing, or preparing mail, messages, or courier deliveries.
• Providing information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Processing and preparing memos, correspondence, travel vouchers, or other documents.
• Keeping a current record of staff members' whereabouts and availability.
• Taking orders for merchandise or materials and sending them to the proper departments to be filled.
• Interpreting phone calls for Spanish-speaking clients.
• Interpreting and translating letters and documents from Spanish-speaking clients.
• Data entry
• Scanning and faxing documents
• Distributing mail
• Supplying inventory
• Watering plants

Compensation

This is a non-exempt position within a salary scale with a range of $41,000–$64,890 annually (or hourly equivalent). Placement within the range is based on relevant years of experience and demonstrated qualifications consistent with Neighborhood Legal Services’ compensation structure.

How to Apply

To be considered, applicants must submit their application through our Career Center: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9b38f5ca-944d-4764-a270-84f8b6155442&ccId=19000101_000001&type=JS&lang=en_US&selectedMenuKey=CareerCenter Or via email at HR@nls.org