Bilingual Pharmacy Technician (Spanish & English) | Commission-Based Sales & Support

Responsibilities

• Assist the pharmacist in serving patients and maintaining the pharmacy department.
• Sterilize surfaces and equipment and prepare the pharmacy for opening.
• Greet customers and answer their questions.
• Receive prescriptions and verify their validity.
• Process prescriptions electronically, ensuring all information is complete and accurate.
• Resolve issues as they arise (e.g., rejected insurance claims).
• Select the appropriate medication and measure dosages to fill prescriptions.
• Sort, stock, label medications, and monitor inventory.
• Perform administrative tasks (e.g., record-keeping) as assigned.
• Comply with all security measures, quality standards, and operational procedures.
• Stay updated on HIPAA, HITECH, and FWA credentialing requirements.
• Absorb and document any quality issues as needed.
• Pack orders according to policies and procedures.
• Cook up and coordinate medication delivery locations and estimated delivery times with patients.
• Arrange for medication delivery via courier or shipping services.
• Communicate with insurance carriers to obtain payment for prescription claims.
• Answer incoming calls for prescription orders and refills, and make outgoing follow-up calls to patients regarding their medications.
• Triage calls and escalate them to the appropriate leadership when necessary.

Qualifications

• High school diploma or equivalent required.
• Must be able to pass a background check.
• Must have a valid driver’s license and reliable transportation.
• Must be able to lift 50 pounds.
• Must be able to work flexible hours including weekends and holidays.