Jobs · Finance · Indiana

Bilingual Part Time Teller

PNC · Logansport, IN · 4 wk ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: headings

for each section present: About the role? The posting includes "Position Overview" maybe considered "About the role". Also "Job Description" maybe responsibilities. "Qualifications" heading. "Benefits". Also maybe "Language Assessments" but that's part of qualifications. We should not repeat job title. No Job ID heading. Remove boilerplate: EEO, disability accommodations, etc. Also remove application instructions (like contact for accommodation). Also remove "To learn more about this and other opportunities on our team Watch this video." etc. We need to preserve substantive info: Position Overview paragraph, Bilingual Haitian Creole Required, location Logansport, IN, PNC is in-office, etc. Also job description bullet list of duties. Qualifications: Preferred Skills, Competencies, Work Experience, Education, Certifications, Licenses, Language Assessments (Haitian Creole Speaking - Required). Benefits: description. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real content. So we can have: - About the role (position overview) - Responsibilities (job description) - Qualifications (maybe split into Skills and Requirements? But we can combine into Qualifications) - Benefits We should not create Pay or Schedule sections because not present. We need to use
  • for any list of duties/requirements/benefits. So responsibilities list as
      . Qualifications maybe list of preferred skills, competencies, etc. Could be multiple lists. Benefits list as
        . We need to use

        for prose. We must not repeat job title. No markdown. Let's extract content. Position Overview paragraph: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Teller within PNC's Retail Banking organization, you will be based in Logansport, IN. Bilingual Haitian Creole Required PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." We can keep that as prose. Job Description: list of duties: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. Also there is a bullet about PNC Employees take pride... but that's more about values; could be part of responsibilities? It's more about expected behaviors. Could be included as responsibilities or maybe as a separate section like "Expectations". But we only have defined headings; we could include under Responsibilities or maybe under Qualifications? The text: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework." That seems like expected competencies/behaviors; could be part of Qualifications (Skills). We'll include under Qualifications maybe as part of Skills. Qualifications section: includes Preferred Skills list, Competencies list, Work Experience, Education, Certifications, Licenses, Language Assessments. We need to preserve all substantive info; we can break into sub-sections? But only allowed headings are those listed; we could still use

        for Qualifications and then inside have

        and

          for each subcategory. That's fine. We must not create headings like "Preferred Skills" etc unless they are among allowed headings; but we can keep them as plain text inside

          or ? The instruction: use

          for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

          for section headings (list). It might be okay to use other headings but safer to stick to those. We can embed subheadings as

          Preferred Skills:

          etc. We must not include boilerplate: EEO, disability accommodations, accommodation request, video, etc. Also remove "To learn more about this and other opportunities on our team Watch this video." Remove "Disability Accommodations Statement", "Equal Employment Opportunity (EEO)", "California Residents Refer..." etc. Also remove "PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That's substantive? It's about visa sponsorship; maybe keep as part of About the role? It's relevant to eligibility. It's not boilerplate; it's a specific condition. Keep. Now Benefits: we have paragraph describing benefits. We'll turn into

          and maybe list items as

            . The benefits paragraph includes many items separated by semicolons. Could convert to list. Let's extract benefits text: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 7 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." We should keep the substantive info but remove the "To learn more..." sentence? That's like a link; maybe considered boilerplate? It's a reference to learn more; could be considered application instruction? It's not exactly instruction to apply, but it's a link for more info. The instruction says remove application instructions. This is not exactly application instruction but could be considered a reference. Safer to keep? The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." is not an application instruction; it's a reference for benefits. Might be okay to keep. But it's somewhat like a navigation link. I'd consider removing it as it's not substantive detail about the job; it's a pointer. I'd remove it. Now we need to ensure we don't include duplicated lines. Now craft HTML. Structure:

            About the role

            ... (position overview paragraph)

            Responsibilities

            • ...
            • ...

            Qualifications

            Preferred Skills:

            • Accountability
            • Banking
            • Client Loyalty
            • Customer Experience (CX)
            • Customer Service
            • Identifying Opportunities
            • Leveraging Technology
            • Proactive Sales

            Competencies:

            • Accuracy and Attention to Detail
            • Addressing Customer Needs
            • Banking Products
            • Digital Awareness
            • Effective Communications
            • Fraud Detection and Prevention
            • Managing Multiple Priorities
            • Matrix Management
            • Problem Solving
            • Understanding Customer Needs

            Work Experience:

            Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

            Education:

            No Degree

            Certifications:

            No Required Certification(s)

            Licenses:

            No Required License(s)

            Language Assessments:

            Haitian Creole Speaking - Required

            We could also include the Customer Focused and Managing Risk expectations under Qualifications maybe as "Expected Behaviors". Could add another

            Expected Behaviors:

            with two items. But we need to preserve all substantive info; that includes those expectations. So let's add.

            Expected Behaviors:

            • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
            • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
            Now Benefits section:

            Benefits

            • Medical/prescription drug coverage (with a Health Savings Account feature)
            • Dental and vision options
            • Employee life insurance
            • 401(k) with PNC match, pension and stock purchase plans
            • Back-up child/elder care
            • Adoption, surrogacy, and doula reimbursement
            • Educational assistance, including select programs fully paid
            • Robust wellness program with financial incentives
            • Parental leave
            • Up to 11 paid holidays each year
            • 7 occasional absence days each year, unless otherwise required by law
            • Part-time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service
            We might also include the introductory sentence: "PNC offers a comprehensive range of benefits to help meet your needs now and in the future." Could be a

            before the list. Now ensure we didn't include any boilerplate like "PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance." That's in About the role; keep. Now check for any duplicated lines: none.

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