Bilingual Paralegal/Case Manager

About the Role

Our fast-growing personal injury law firm is seeking a Paralegal/Case Manager to support our growing personal injury practice. This role focuses on managing pre-litigation cases, maintaining strong client communication, and ensuring cases move forward efficiently from intake through settlement or litigation referral. At RamRock, we are committed to advocating for our clients and ensuring they receive the care, support, and attention they deserve during a difficult time in their lives. The ideal candidate will be compassionate, organized, and proactive, with the ability to build trust with clients, many of whom are Spanish-speaking, and help guide them through the legal process. While personal injury experience is preferred, it is not required. We are open to candidates who demonstrate strong organizational skills, excellent communication abilities, and a genuine desire to support clients and grow within the role.

Responsibilities

• Manage a pre-litigation caseload under attorney supervision
• Serve as a primary point of contact for clients (English and Spanish-speaking)
• Maintain consistent client communication and case updates
• Request and follow-up on medical records and billing
• Organize and maintain case documentation in Filevine
• Assist with gathering liability and damages documentation
• Coordinate with insurance adjusters and medical providers
• Track treatment progress to ensure cases are moving forward
• Assist attorneys with case strategy
• Maintain accurate case notes and task management
• Support case transitions if a matter moves to litigation

Qualifications

Required:

• Strong client communication skills
• Highly organized with the ability to manage multiple cases
• Detail-oriented with strong follow-through
• Comfortable learning or using case management software

Preferred:

• Fluent in Spanish and English (written and verbal)
• Previous experience in personal injury law, legal case management, or a similar role
• Experience with Filevine or other case management systems
• Experience requesting medical records and billing
• Familiarity with personal injury case timelines
• Experience communicating with insurance adjusters

Schedule

Flexible schedule with core work hours: 9:30 AM – 3:30 PM, Monday – Friday, 40 hours per week.

Pay

Starting wage is negotiable and dependent on experience. Pay range is $26-$30 per hour plus monthly bonuses, equivalent to $55,000-$65,000 per year.

Benefits

• Pay based on experience plus a monthly bonus structure
• Generous paid time off and holiday schedule
• Health, dental, and vision insurance
• 401k retirement plan
• Flexible work hours, with office core hours of 9:30 AM - 3:30 PM, Monday - Friday

RamRock Injury Lawyers is an equal opportunity employer. We do not inquire about criminal backgrounds during the hiring process.