Bilingual Office Growth Manager

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Parental leave

Role Overview

As an Office Growth Manager, you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations.

Key Responsibilities

• Franchise Sales & Growth: Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
• Administration & Compliance: Handle account processing, insurance compliance, records management, and onboarding documentation.
• Financial Oversight: Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
• Marketing & Brand Support: Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
• Customer Service: Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
• Training & Collaboration: Support franchisee onboarding and training completion while serving as a communication hub across teams.

Qualifications

• Bilingual (English & Spanish)
• Experience in sales, operations, or administrative leadership
• Strong organizational, communication, and multitasking skills
• CRM, Microsoft Office, and social media proficiency
• Customer-focused mindset with a passion for helping others succeed