Bilingual OB Advocate - Haitian/Creole
Family Health Center of Worcester, Inc. · Worcester, MA · 1 mo ago
On-siteLegalFull-time
About the Role
The OB Advocate will perform outreach and general case management for health center patients by focusing on their OB health needs. Using a multidisciplinary team approach, the advocate will address the medical, nutritional, psychosocial, and health education needs of clients and patients.
Responsibilities
- Maintains working knowledge of and adheres to the program Manual, agency handbook, and Policies and Procedures.
- Commits to providing cost-conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
- Attends all required trainings as per Agency Policy, Program Manual, and Funder Guidelines.
- Arrives on time for work, remains for the whole shift, and maintains regular and predictable attendance.
- Maintains appropriate boundaries and ethical standards with staff, clients, visitors, and outside providers as detailed in Agency Policy.
- Fosters a positive and professional working relationship with co-workers, managers, clients, visitors, and outside providers.
- Demonstrates strong and clear written and verbal communication skills.
- Exhibits excellent computer skills (including but not limited to Microsoft Word, Excel, and Outlook).
- Embodies the following values as set forth in the strategic plan: Compassion, Knowledge is power, equity and inclusion, excellence, courage, and capacity to change.
- Acts as a role model to carry out the vision of: Humanity and Healing, providing responsive services, fostering opportunities for positive change, bringing forward innovation with a purpose, building and promoting productive partnerships, striving to be the Employer of Choice, and acting as Good Stewards in the communities served.
- Performs any and all other duties as assigned.
Requirements
One of the following combinations of education and employment experience must be met:
- Two to four years of post-high school training required; BA/BS strongly preferred.
- Minimum of two years of relevant work or volunteer experience required.
- Proven ability to perform patient assessment and collaborate and coordinate with outside agencies.
- Bilingual in English and Haitian/Creole.
- Case management experience, including proven organizational skills, is strongly preferred.