Bilingual Mortgage Collector (Part-Time)
First National Bank of America · Lansing, MI · 4 wk ago
On-siteFinancePart-time
Responsibilities
- Initiating and receiving incoming and outgoing phone calls
- Establishing repayment schedules
- Facilitating receipt of payments via ACH and other methods
- Confirming data on the customer's account
- Achieving the departmental delinquency goals
Qualifications
- Bilingual (Spanish/English)
- Strong communication and customer service skills
- Ability to handle confidential information and multitask effectively
- Previous experience in customer service, call center, or financial services is helpful but not required — we’ll provide full training
Benefits
- Employee benefits
- Discounted childcare
- Pet Insurance
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
- Complimentary snacks