Bilingual Member Service Representative (Bank Teller)
Communication Federal Credit Union · Topeka, KS · 3 wk ago
Customer ServiceFull-time
About the role
The role involves providing exceptional customer service to bank customers, handling transactions, and assisting with financial products and services.
Responsibilities
- Handle customer inquiries and transactions efficiently
- Provide accurate and timely responses to customer requests
- Assist customers with financial products and services
- Ensure compliance with all banking regulations and policies
Requirements
- High school diploma or equivalent
- At least 1 year of customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends and evenings
Qualifications
- Bilingual in English and Spanish
- Knowledge of banking products and services
- Basic computer skills including Microsoft Office
Skills
- Customer service orientation
- Attention to detail
- Effective verbal and written communication
- Ability to work independently and as part of a team
Benefits
- Comprehensive health insurance
- Paid time off
- Professional development opportunities
Pay
$15.00 per hour
Schedule
Monday through Friday, 8:00 AM - 5:00 PM