Bilingual Medical Assistant

Hourly position in Clinical Services.

About the role

The Medical Assistant performs clinical duties as defined by state law, including taking medical histories, recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the provider during examinations. May receive direction from an MD, mid-level provider, RN, LPN, or assigned supervisor. Administrative duties include answering telephones, greeting patients, updating and filing patient medical records, scheduling appointments, handling correspondence, billing, and bookkeeping.

Clinical duties may also involve instructing patients about medication and special diets, preparing and administering medications, and drawing blood.

Responsibilities

• Fulfill patient care responsibilities within the MA scope of practice, such as vital signs, procedures, and patient education.
• Assist patients in navigating care through the encounter process to minimize ambiguity.
• Accurately document all aspects of patient encounters required for job functions.
• Track and document closed-loop communication with patients, including labs, return calls, and refills.
• Communicate with external and internal parties to facilitate continuity of care.
• Complete supportive assignments on time and unprompted, such as performing controls, instrument maintenance, infection control, ordering, sorting, storing supplies, and restocking.
• Provide patient teaching and care plan support.
• Guard patient privacy and comply with HIPAA regulations at all times.
• Actively participate in quality improvement (QI) activities.
• Participate in staff meetings as required.
• Complete annual competencies within the required timeframe.
• Communicate effectively in English, both in person and in writing.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• 1 year of related work experience preferred or on-the-job training (OJT) for 2 or more years.
• Certification as RMA, CMA, or CCMA required.
• BLS/CPR certification required.

Core Values

• Patient First – Prioritize the well-being and desires of the patient in all care approaches.
• Build not Blame – Focus on improving processes rather than assigning fault to individuals.
• Integrity and Honesty – Maintain openness, honesty, and fairness in all actions and resource use.
• Cooperation and Flexibility – Function as part of an interdependent team, assisting beyond job descriptions when possible.
• Culturally Sensitive – Strive to understand, communicate with, and effectively interact with people across cultures while being aware of one’s own cultural biases.

About Kintegra Health

Kintegra Health is a community-sponsored, family-centered provider of healthcare, health education, and preventive care services, regardless of a patient’s ability to pay. We prioritize alignment with our core values and mission to serve increasing members of the communities we operate in.

Our goals include:

• Providing continuing, comprehensive, and accessible primary care services to individuals and families of all economic levels within the counties we serve.
• Addressing both physical and social health needs through timely diagnostics, treatment, and referral services.
• Emphasizing preventive care through patient and community education to promote responsible health behaviors.
• Employing an interdisciplinary team approach in collaboration with other community providers to deliver cost-effective, patient- and family-oriented care.