Bilingual Law Office Front Office Call Center Coordinator
Who We Are
Our law firm helps injured people. We’ve been nationally recognized for our work, and were recently voted a Best Place to Work. Our President was named one of the state’s most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession.
What The Day Looks Like
You will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It’s fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances. No two days are the same. You’ll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case. It’s a good fit for compassionate professionals. You'll also captain the ship at our Charlotte location – welcoming guests, facilitating meetings, and running the office. It’s a good fit a responsible, compassionate professional.
Requirements
- Must be fluent in English and Spanish
- Ability to work flexible hours including evenings and weekends
- Excellent communication skills
- Highly organized and detail-oriented
- Pass the NC Notary within a reasonable timeframe
Benefits
- Paid family leave
- 401(k) with employer match
Skills
- Strong interpersonal skills
- Problem-solving abilities
- Customer service orientation
- Attention to detail
Pay
Competitive salary
Schedule
Flexible hours including evenings and weekends