Bilingual Karen Treatment Coordinator

This is a full-time, on-site position located in postal code 55104. The role is accessible via public transportation, and veterans are encouraged to apply.

About the Role

Wilder Recovery Services is seeking a compassionate Bilingual Karen Treatment Coordinator to provide client-centered treatment coordination and support for individuals receiving substance use and co-occurring mental health services. This position plays a key role in ensuring clients have timely access to services, reducing barriers to care, and supporting continuity throughout the treatment process.

Responsibilities

• Manage referrals and coordinate access to treatment services.
• Answer incoming calls and respond to inquiries.
• Complete client intakes, provide resources, education, and ongoing support to clients and their families.
• Schedule appointments, transportation, and other services that support engagement in treatment.
• Assist with continuity of care by coordinating with family members, caregivers, and other significant supports to promote client engagement in treatment planning.
• Coordinate and follow up on medical services identified in the client's treatment plan.
• Provide resources and facilitate referrals to substance use disorder treatment, mental health services, primary care, and other services as identified through the comprehensive assessment or treatment plan.
• Assist clients in accessing community resources.
• Ensure accurate documentation of all treatment coordination activities in accordance with agency policies and regulatory requirements.

Requirements

This position requires strong organizational skills, cultural responsiveness, and the ability to build trusting relationships with clients, families, healthcare providers, and community partners. Must be fluent in Karen and English and passionate about improving access to culturally responsive behavioral health services.

• Skilled in identifying and assessing a wide range of client needs and knowledgeable about local community resources.
• Successfully completed 15 hours of education or training on substance use disorder, co-occurring conditions, and care coordination for individuals with substance use disorder or co-occurring conditions (training will be provided if the candidate does not currently have this).
• Meets one of the following criteria:
  • Has a bachelor's degree in one of the behavioral sciences or related fields;
  • Has a high school diploma or equivalent; or
  • Meets the qualifications as a mental health practitioner or alcohol and drug counselor.
• At least 1,000 hours of supervised experience working with individuals with substance use disorder or co-occurring conditions (preferred).

Benefits

At Wilder, we offer a whole family-centered Total Rewards package, including:

• Competitive pay and benefits with no waiting period (health and dental coverage begin on the first day of employment for eligible employees).
• Health, dental, basic life, and disability insurance.
• Paid leave.
• 401k with employer match.
• Wellness programs.
• Tuition benefits for eligible academic programs.
• Professional development funding.
• Employee resource groups.
• Eligible federal loans may qualify for deferment through the Public Service Loan Forgiveness Program (PSLF).

Pay

$24.00 - $26.00 per hour.

Schedule

First shift (Day).