Bilingual Care Coordinator

Qualifications

• Will Demonstrate the following Skills:
• FLUENT IN SPEAKING AND READING SPANISH REQUIRED
• Basic understanding of medical conditions and terminology.
• Experience working with a client diverse population.
• Effective case management skills with excellent judgment and ability to identify consumer needs.
• Strong customer service skills.
• Excellent organizational skills.
• Strong verbal and written communication skills.
• Able to accurately document information pertaining to consumer services in a timely manner.
• Able to manage assigned responsibilities in a business professional manner.
• Able to assess individual consumer needs and care requirements and develop/update a plan of care to enable assigned caregivers to safely address identified needs.
• Effective problem-solving skills to determine the source of a problem and identify an effective solution.
• Excellent interpersonal skills including empathy, compassion and effective listening skills.
• Self-sufficient with ability to complete tasks in an autonomous manner.
• Meet prescribed deadlines and respond promptly to urgent issues.
• Excellent computer skills in a Microsoft Windows environment and ability to effectively utilize the HHA Exchange system.
• Reliable with timely completion of tasks and meets deadlines.

Requirements

• A minimum of an Associate’s degree in related field required.
• At least 5 years of experience in a health care or home care environment preferred.
• Valid driver’s license.
• Daily access to a reliable, registered and insured vehicle.