Bilingual HR Generalist, Manufacturing Operations (Hybrid, Mesa AZ)

About the role

The HR Generalist, Manufacturing Operations serves as the primary onsite HR partner for Mesa Manufacturing employees and leaders. This role supports the full employee lifecycle while fostering a safe, compliant, engaging, and high-performing workplace environment.

Responsibilities

• Serve as the primary onsite HR contact for Mesa Manufacturing employees and leaders
• Build strong relationships with employees across all shifts and departments
• Respond to employee concerns and workplace issues with professionalism, sound judgment, and confidentiality
• Conduct workplace investigations and support corrective action processes
• Coach supervisors and managers on employee relations, performance management, attendance, accountability, and workplace concerns
• Conduct stay interviews, exit interviews, and employee feedback conversations to identify trends and improve retention
• Support recruiting efforts for Mesa Manufacturing positions, including interview coordination and candidate communication
• Coordinate and facilitate new hire onboarding and orientation programs
• Support implementation of Mesa Manufacturing's employee retention strategy and first-year retention milestone program
• Coordinate the New Hire Buddy Program and Employee Experience Coordinator (EEC) Program
• Track retention metrics and identify opportunities to improve employee engagement and long-term retention
• Serve as the primary coordinator for workplace injuries, workers' compensation claims, and return-to-work processes
• Coordinate incident reporting, documentation, claim administration, and employee follow-up
• Partner with Operations leadership to support a safe and compliant work environment
• Maintain OSHA-related records, safety documentation, and training records as required
• Support leave administration and employee accommodations in partnership with HR leadership
• Coordinate employee engagement, recognition, and appreciation initiatives
• Support employee surveys, action planning efforts, and retention-focused programs
• Coordinate employee milestone celebrations, service anniversaries, welcome lunches, and facility engagement events
• Partner with leadership to strengthen employee connection to Paleovalley's mission, values, and culture
• Maintain employee files, documentation, and records in accordance with company policies and applicable laws
• Support audits, reporting, compliance activities, and HR process improvements
• Serve as a resource for employee questions related to HR policies, procedures, benefits, timekeeping, and HR systems

Requirements

• Bilingual English/Spanish required
• 4-7 years of progressive Human Resources experience required
• Minimum 2 years of onsite Human Resources experience supporting a manufacturing, warehouse, production, logistics, distribution, food manufacturing, or similar operational environment required
• Experience supporting employee relations, workplace investigations, corrective actions, attendance management, and performance management required
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred; equivalent experience will be considered
• Experience administering workers' compensation claims, workplace injuries, return-to-work programs, or safety-related processes preferred
• Professional HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP, or equivalent) preferred
• Experience using Rippling HRIS preferred
• Strong communication, relationship-building, conflict resolution, and organizational skills
• Ability to exercise sound judgment, maintain confidentiality, manage multiple priorities, and build trust with frontline employees and operational leaders

Physical & Work Environment Requirements

• Ability to work onsite at Mesa Manufacturing facilities on a full-time basis
• Ability to regularly walk production floors and warehouse environments
• Ability to interact with employees across multiple shifts and work areas
• Ability to occasionally lift up to 25 pounds
• Ability to travel between Mesa Manufacturing locations as needed

Benefits

• Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost
• Generous Paid time off to support balance and rest
• Paid sick time for when you need it
• Six (6) paid holidays each year
• Paid parental leave for growing families
• 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance
• 401(k) with up to a 4% company match after one year of service
• Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others