Bilingual Front Desk Specialist | Full-Time

Description Looking for more than just a job? We want you on our team! At Bubon Orthodontics, we’re in the business of creating beautiful smiles — but just as importantly, we’re creating great experiences for our patients and their families. We’re looking for a positive, outgoing, bilingual Front Desk Specialist who loves connecting with people, enjoys a busy day, and takes pride in making patients feel welcome from the moment they walk through our doors. Your primary office will be our Millennium Park location, with opportunities to support our Niles and Lakeview offices when needed. If you’re friendly, dependable, organized, and ready to be part of a team where your personality matters, we want to meet you! Don’t have orthodontic experience? That’s okay! If you have great people skills, a positive attitude, and a willingness to learn, we can teach you the rest. Why You'll Love Working Here No weekends! Enjoy a Monday-Friday scheduleCompetitive pay and benefitsHealth InsurancePTO and Paid Holidays401(k)Flexible Spending AccountEmployee discountParental leaveBonus opportunitiesPaid Team Bonding EventsPaid training and support as you learnA fun, energetic, and supportive teamA culture built around our belief: “We are a family treating families.” What You'll Do You’ll be a key part of our patients’ experience and one of the friendly faces they see every time they visit. Your Day May Include Welcoming patients and families with a smileAnswering phones and helping patients with questionsScheduling and confirming appointmentsChecking patients in and outCommunicating with patients in English and SpanishVerifying insurance benefitsCollecting patient paymentsMaintaining accurate patient informationHelping patients understand their appointments and treatmentKeeping the front desk organized and running smoothlyWorking with the orthodontic team to provide an exceptional patient experienceSupporting our Niles and Lakeview offices when neededLearning the ins and outs of orthodontics and growing your skills along the way Requirements What We're Looking For We’re Looking For Someone Who Is Bilingual in English and SpanishFriendly, positive, and genuinely enjoys helping peopleReliable and dependableOrganized and detail-orientedComfortable talking with patients both in person and on the phoneAble to multitask in a fast-paced environmentA strong communicatorComfortable learning new technology and computer systemsFlexible and willing to help wherever neededA team player who brings a positive attitude to work every day Previous dental, orthodontic, medical, or customer service experience is a plus — but personality, attitude, and a willingness to learn are just as important! Ready to Join Us? If you’re looking for a place where you can have fun, grow your skills, make a difference, and help create smiles every day, we’d love to hear from you! Come join the Bubon Orthodontics family!