Bilingual Full-Time Office Professional

About the role

Parsons Photography is a family-owned portrait and school photography studio in downtown Wenatchee — and in 2026 we're celebrating our 80th year serving the valley across three generations. We're looking for a friendly, organized person to be the welcoming face and voice of our studio. This is a steady, Monday–Friday office role (8:30 am–5:00 pm) — no early mornings, nights, or weekends. If you enjoy helping people, staying organized, and being part of a small, creative team with a long local history, we'd love to meet you.

Responsibilities

• Customer Service: Be the first point of contact for customers by phone, email, and in person; greet and assist clients in our downtown studio; research questions, find solutions, and follow through until they're resolved
• Sales & Transactions: Schedule sessions and studio appointments; place customer orders and process them through our point-of-sale system; handle invoicing, balance the cash drawer, and manage accounts receivable
• Studio & Production Support: Help review images and place orders with clients; support order production, including bonding and framing prints; manage online customer ordering and coordinate with other departments

Don't worry if you haven't done all of this before — we'll train the right person on our systems and the photography side. The must-haves are a great attitude and a willingness to learn.

Qualifications

• Excellent verbal and written communication
• Strong organization, attention to detail, and the ability to juggle multiple tasks and busy phone lines
• Customer service experience and comfort with computers (Microsoft Office, general software)
• Dependable, hard-working, and upbeat
• Spanish/English bilingual is a big plus — bilingual candidates are strongly encouraged to apply

Pay

$19–$22/hour depending on experience, with room to advance.

Benefits

• Health benefits
• Paid time off
• Employee discount

Schedule

Monday–Friday, 8:30 am–5:00 pm — a consistent weekday schedule with no nights or weekends.