Bilingual Front Desk (Cicero)

The Role

Dental Dreams LLC in Cicero, IL is now hiring Front Desk Receptionists to join their talented and dedicated team. This position will focus on scheduling appointments, assisting with operational goals, and providing excellent customer service.

About the role

This position is part of a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Their mission is to provide high-quality dental services in first-class facilities to people in underserved communities. The cornerstone of their success is a talented and dedicated staff.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Aid in presenting and/or explaining treatment plans

Requirements

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

Skills

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

Benefits

• Competitive compensation
• Benefits package includes: Medical & Vision Insurance, Free dental treatment at our locations, PTO, 401K

Pay

Competitive pay

Schedule

N/A

Benefits

• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K