Bilingual French Teller

About the role

Under general supervision, apply service principles to all interactions. This position is onsite. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Utilize the service excellence model to provide a memorable member experience at each touch point. Keep abreast of changing/new regulations, UNFCU products, procedures and technology. Perform additional responsibilities as assigned.

Responsibilities

• Process all member transactions while maintaining confidentiality
• Handle foreign currency transactions
• Ensure the safekeeping of cash, foreign currencies and checks in compliance with regulations
• Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct
• Ensure accurate processing of transactions including but not limited to deposits, withdrawals, transfers, share drafts, money orders, cashing of checks, loan payments and foreign currency transactions (buy and sell foreign currency), while maintaining confidentiality of members’ accounts and ensuring the security of all cash in accordance with credit union procedures
• Replenish ATMs, TCRs and coin machines as needed
• Reconcile and complete any needed back‑up work at the end of the day; ensure safekeeping in the vault
• Maintain awareness of and report suspicious activity
• Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs)
• Complete annual BSA/AML/OFAC training

Requirements

• High school diploma or equivalent required
• Minimum of 1‑2 years of teller or branch operations experience, including cash handling
• Demonstrated experience delivering high‑quality member or customer service
• Working knowledge of financial branch procedures and teller operations

Skills

• Strong computer skills, including proficiency in Microsoft Office
• Excellent organizational, verbal, and written communication skills
• Bilingual in French required

Pay

NYC Salary Range: $44,720 - $46,000 annually; compensation is commensurate to geographic location.