Bilingual Teller
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. Let's map.
- About the role: Could be Position Overview (first paragraph). That's about role. So we can have About the role
with
containing overview. - Responsibilities: Job Description includes duties. So we can have
Responsibilities
with- each duty.
- Requirements: Qualifications includes education, experience, language, certifications. Also maybe "Preferred Skills" and "Competencies". Could be Requirements section. We'll include education, experience, language, certifications, etc.
- Skills: Could list Preferred Skills and Competencies. Might be separate but we can combine into Skills section.
- Benefits: Provided.
- Pay: Base Salary range.
- Schedule: Not mentioned. So we should not include Schedule section.
Also need to include location and bilingual Spanish required maybe in About the role or Requirements. We'll include in About the role.
We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, disability accommodations, legal, application instructions, etc. Also remove "Watch this video." etc.
We must preserve all substantive information. Let's extract.
Position Overview paragraph: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Banking organization, you will be based in Cicero, IL. Bilingual Spanish required Location: 4830 W CERMAK RD CICERO, IL 60804 PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position."
We need to keep location and bilingual Spanish required. Also note "PNC is an in-office company". Keep.
Job Description: list of duties:
- Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
- Processes a variety of customer interactions.
- Educates customers on alternatives available for their financial interactions.
- Identifies banking opportunities during the customer interaction and refers as appropriate.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
- Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
- Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to solve customer's problems.
- Adheres to all policies and procedures, demonstrating sound judgment within established limits.
- Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
Also there is a bullet about PNC Employees take pride... but that's more about expectations; could be part of Responsibilities or maybe Requirements. We'll keep as part of Responsibilities maybe as a separate bullet: "PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework."
We'll include that as bullet(s) maybe split.
Qualifications section: includes "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position."
Then Preferred Skills list: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies list: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work Experience: "Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered."
Education: "No Degree"
Certifications: "No Required Certification(s)"
Licenses: "No Required License(s)"
Language Assessments: "Spanish Speaking - Required"
Pay Transparency: Base Salary: $33,000.00 – $55,000.00 plus note about variation and incentive eligible.
Benefits: detailed.
We need to output only HTML fragment, no markdown fences.
We'll structure:
About the role
... overview ...
Responsibilities
- ... ...
Requirements
... maybe combine education, experience, language, certifications.
Could also have- for preferred skills and competencies? But those are skills, maybe better under Skills section.
We have Skills section: could list Preferred Skills and Competencies.
Thus:
- Accountability ... etc
- for lists. So we can have a
introducing then
- .
Similarly for Requirements: we can have
with details: education, experience, language, certifications. Pay:
Pay
Base Salary: $33,000.00 – $55,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits:Benefits
... benefits paragraph...
We should not include Schedule. Check for any boilerplate to remove: "Application Window Generally, this opening is expected to be posted for two business days from 09/14/2026, although it may be longer with business discretion." That's application instruction/boilerplate; remove. "Disability Accommodations Statement", "EEO", etc remove. "To learn more about this and other opportunities on our team Watch this video." remove. "To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com." That's part of benefits description but it's a link; we can keep the sentence? It's not boilerplate but it's a referral; maybe keep as part of benefits prose. It's okay. Now craft HTML. Let's write. Be careful to preserve all substantive info: location, bilingual Spanish required, in-office, no visa sponsorship, etc. Let's draft About the role paragraph: "At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Banking organization, you will be based in Cicero, IL. Bilingual Spanish required. Location: 4830 W CERMAK RD CICERO, IL 60804. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position." That seems good. Now Responsibilities bullets: list each duty. Let's list: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. - Processes a variety of customer interactions. - Educates customers on alternatives available for their financial interactions. - Identifies banking opportunities during the customer interaction and refers as appropriate. - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. - Educates customers on options for managing financial transactions by leveraging technology, tools and resources. - Applies product and procedural knowledge to solve customer's problems. - Adheres to all policies and procedures, demonstrating sound judgment within established limits. - Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. - PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. We could split the last into two bullets but okay as one. Now Requirements paragraph: combine education, experience, language, certifications. "Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. Education: No degree required. Work experience: Prior experience is not required; roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience or product knowledge. A comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Language: Spanish speaking required. Certifications: No required certification(s). Licenses: No required license(s)." Now Skills section: Preferred Skills and Competencies. Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. We'll output as two- each preceded by a
describing. Now Benefits paragraph: copy the benefits paragraph. "PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
Skills
- for Preferred Skills and Competencies maybe separate
- each? Could combine but better separate headings? Not allowed to create extra headings beyond the list. We could put both under Skills with sub-bullets? Might be okay to have two
- under Skills.
But we must not invent headings not in list. So Skills heading okay.
We'll put:
Skills
Preferred Skills:
Competencies:
- ... etc
But we need to use
for prose,