Bilingual Flooring Installation Manager

Job Overview

The Installation Manager will play a pivotal role in overseeing the assignment process for subcontractor work orders, ensuring quality assurance, and managing project coordination.

Responsibilities

• Assess flooring issues and determine appropriate labor charges while ensuring quality standards.
• Create and implement a comprehensive recruitment strategy to expand the pool of skilled local, subcontracted flooring installers.
• Effectively assign work orders to subcontracted flooring installers, ensuring seamless project coordination and timely completion.
• Maintain organized documentation by ensuring daily submission of required paperwork by subcontractors and reviewing payroll sheets for accuracy, performing corresponding data entry.
• Uphold warranty compliance by completing daily warranties and facilitating open communication with subcontractors to resolve work order and on-site customer issues.
• Collaborate closely with internal departments to ensure smooth operations and streamline processes.
• Provide hands-on supervision to the installation department employees, guiding and supporting their performance and development.
• Resolve any issues arising from the previous day's work orders through proactive discussions with subcontractors, operations, and sales staff.
• Skillfully negotiate subcontractor labor rates as needed, maintaining cost-effectiveness for the company.
• In partnership with HR, take timely and appropriate steps to address performance reviews, disciplinary issues, onboarding, and other HR-related matters.

Qualifications

• Bilingual fluency in English and Spanish is required for effective communication in this role.
• Demonstrated expertise in recruiting subcontractors and efficiently assigning work is preferred.
• Prior experience or knowledge in flooring products or flooring installation is highly valued, but not a strict requirement.
• Proficiency in using computer-based business tools, including Google Drive, Gmail, Microsoft Office Word and Excel, is essential.

Company Overview

We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family-like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!

Benefits

• Paid Holidays
• Paid Time Off (PTO) - Vacation, sick & personal time
• FREE Life Insurance
• FREE Short-term and Long-term Disability Insurance
• Health Care Insurance - Company pays most of the cost!
• Dental & Vision Care Insurance options
• 401(k) Retirement Savings Plan + GENEROUS company match
• Annual Bonus Potential
• Fitness Membership Reimbursement
• Employee Referral Bonus
• Employee Discount Purchase Program
• More!

Equal Employment Opportunity

We provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.