Bilingual Financial Teller - Mansfield

About the role

EECU is looking for a Bilingual Financial Center Consultant I (Teller) for our Mansfield location that will create energy and excitement around EECU products and services, providing the right solutions and the right products for our members. The Financial Center Consultant I will support our members while conducting teller transactions and providing guidance on our products and services.

Responsibilities

• Conduct teller transactions and provide guidance on products and services
• Perform a broad variety of member service functions such as deposits, withdraws, check cashing, etc.
• Solve operational issues
• Proactively initiate and support marketing initiatives within the branch
• Build exceptional rapport with members and provide excellence in service
• Provide lobby coverage, including greeting members, answering calls, and directing members to appropriate employees when needed
• Maintain compliance with all Federal and State rules and regulations, including Bank Secrecy Act, Anti-Money Laundering, and others
• Attend initial and ongoing annual Bank Secrecy Act training

Requirements

• One to two years minimum experience in a retail or financial environment with excellence in service and building exceptional rapport with members/customers
• Cash handling experience with the ability to balance without overages or shortages
• Strong communication skills with the ability to converse freely and comfortably in all interactions with members
• Ability to thrive in a fast-paced environment with multiple tasks daily
• Good listener who is approachable, can problem solve, and be empathetic
• Relevant computer skills, solid math and written communication skills
• High school diploma or equivalent
• Bilingual required, able to read, write, and speak Spanish
• Availability during the hours of 7:30am- 6:15pm Monday - Friday, and 8:45am-1:15pm Saturdays

Qualifications

EECU will evaluate an applicant's credit history in compliance with applicable law, and only applicants with good credit history will be considered for open positions. If offered a position, candidates will have to clear a background check including employment, criminal, and drug screen.

About the company

For more than 85 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking. Today, EECU is one of the largest credit unions in Texas with over $4.5 billion in USD assets and serves over 315,000 members through 22 financial centers across North Texas.