Bilingual (English/Spanish) Program Specialist

Job Type: Regular
FLSA Exemption Status: Non-Exempt

About The Opportunity

The Developmental Disabilities Division is currently searching for a Bilingual (Spanish) Program Specialist. The Program Specialist is an advanced position on the administrative team and supports case management functions. This position supports the division in several ways:

• Acts as a subject matter expert in the State payment system, eXPRS, troubleshooting and correcting Personal Support Workers timesheets. Serves as a liaison with local and State agencies, division staff, Personal Support Workers, and Common Law Employers to resolve payment and service authorization issues.
• Coordinates with case management teams to complete monthly large-volume purchasing of medical supplies for individuals in services and maintains accurate documentation of these purchases.
• Pulls and analyzes reports to optimize workflows and ensure compliance.

It is an excellent opportunity for someone who enjoys problem solving, working and communicating with diverse populations, and contributing to a division that plays a critical role in supporting our local community.

Knowledge, Skills, and Abilities

• Methods of recordkeeping and basic descriptive statistical preparation and interpretation.
• Methods and procedures of budget development, justification, and cost control.
• Application and interpretation of state and federal regulations governing services.
• Application of local and State policies, procedures, and regulations.
• Provide timely, effective, and efficient customer service to individuals in services and other employees.
• Professionally interact and engage with individuals who make inquiries regarding Developmental Disabilities services.
• Plan, organize, and coordinate a program or project.
• Communicate effectively with a wide range of individuals, both orally and in writing (phone, email, in-person, and video conferencing).
• Collect and analyze data and maintain accurate records.
• Exercise time management skills, balance multiple priorities, and consistently meet timelines and due dates.
• Establish and maintain cooperative working relationships with individuals and groups from diverse backgrounds, including members of the public, coworkers, and vendors.
• Be an effective collaborator in a team-centered environment and work under general direction.
• Utilize broad technology applications including document processing, spreadsheets, databases, and presentation applications. Knowledge of Microsoft Suite, Workday, and Electronic Medical Record software is preferred.

Minimum Qualifications

Education and Experience:

• Three (3) years of work experience in program administration, development, evaluation, and/or contract administration; OR
• An Associate's Degree in a social service, business administration, or related field; AND One (1) year of work experience in program administration, development, evaluation, or coordination, and/or contract administration.

Additional Requirements:

• Some positions may require oral and written fluency in another language.
• Some positions may require possession of a valid driver's license and an acceptable driving record per Washington County policy.
• Some positions may require the completion of a criminal history check in accordance with Oregon Administrative Rules.

Bilingual Positions

Designated bilingual positions require the incumbents to possess Spanish bilingual skills, including precise writing skills (including spelling, grammar, and punctuation), fluent speaking skills, and the ability to communicate clearly and concisely both orally and in writing. Upon successfully passing the applicable proficiency assessment test(s) in a selected language, positions eligible for the bilingual differential pay will receive an additional 5% of the base pay rate, or a flat rate of seventy-five ($75) per pay period, whichever is greater. Pay periods are every two weeks.

About The Department/Division

The Washington County Developmental Disabilities Division supports the choices of individuals experiencing intellectual and developmental disabilities and their families within our community by promoting and providing services that are person-centered, flexible, community inclusive, and supportive of the discovery and development of each individual's unique gifts, talents, and abilities.

Pay

$30.10 - $36.58 hourly