Bilingual (English/Spanish) Plaintiff Personal Injury Legal Settlement & Closing Specialist (Miami Lakes, Florida)

The Ward Law Group is seeking an experienced Bilingual Personal Injury Settlement & Reductions Specialist to support the successful resolution of plaintiff personal injury cases. This role involves negotiating medical liens, coordinating settlements, and ensuring clients receive exceptional service.

Responsibilities

• Negotiate medical liens and provider balances to maximize client settlements
• Review settlement documentation for accuracy and completeness
• Communicate regularly with clients regarding the status of their settlement
• Cook up and organize medical records, billing statements, and settlement documentation
• Obtain and verify insurance coverage and medical balances
• Maintain accurate documentation within Litify and other case management systems
• Conduct quality reviews to ensure timely case progression
• Collaborate with attorneys and internal departments to facilitate efficient case closings
• Deliver exceptional customer service throughout the settlement process

Qualifications

• Recent or prior experience (minimum 1 year) as a Personal Injury Closing Specialist, Reductions Specialist, Settlement Specialist, or in a similar role within a Plaintiff Personal Injury law firm
• Fluent in both English and Spanish
• Experience negotiating medical liens, provider balances, and settlement reductions
• Strong knowledge of settlement disbursement and case closing procedures
• Experience communicating with medical providers, insurance carriers, clients, and lienholders
• Strong organizational skills and attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience using Litify, Salesforce, Filevine, SmartAdvocate, Clio, or similar legal case management software
• Experience working in a high-volume plaintiff personal injury practice

Additional Information

Benefits eligible employees enjoy a competitive benefits package, including:

• Medical, Dental & Vision Insurance
• Company-paid Life Insurance
• Short-Term & Long-Term Disability
• Supplemental Insurance Options
• 401(k) with Company Match
• Paid Time Off
• Employee Assistance Resources

The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.