Bilingual English/Mandarin Office Administrator /Clerk

About the Role

Neware Technology LLC is looking for a reliable, detail-oriented Office Administrator to keep our Fremont, CA office running smoothly. This is a full-time position. To start, you'll begin with a 2-week part-time training period (7:00 PM–11:00 PM, Monday–Friday) to learn our internal BI systems, before transitioning to full-time daytime hours in our Fremont office.

Neware Technology LLC is the U.S. sales and support arm of Neware, a global leader in battery testing equipment since 1998.

Responsibilities

• Handle incoming/outgoing mail and equipment log-outs via our internal app
• Track purchasing needs and update our BI system; manage filing, scanning, copying, and document organization
• Maintain accurate records in company systems (tools, supplies, inventory)
• Order and maintain office supplies
• Maintain organized office records, including expiration dates and business documentation
• Identify and correct billing errors, including calling vendors to resolve them
• Manage meeting/calendar scheduling and work assignment tracking
• Answer phone calls for sales and warranty inquiries; manage DingTalk communications
• Correct employee timecard entries as needed
• Provide general administrative support to the HR function as needed
• Translate Chinese–English during technical training sessions (a plus, not required)

Requirements

• Willing and able to work a temporary evening schedule (7 PM–11 PM) for the first 2 weeks of employment for BI system training
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong verbal communication and customer service skills — this role requires phone-based communication, not email or survey-based outreach
• Comfortable managing multiple ongoing tasks and priorities
• Reliable and detail-oriented
• Mandarin Speaker a plus

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Competitive hourly pay
• Training & development
• Opportunity for advancement

Pay

$24.00–$31.00 per hour, based on experience

Schedule

Full-time position with a 2-week part-time training period (7:00 PM–11:00 PM, Monday–Friday) followed by full-time daytime hours in the Fremont office.