Bilingual English & Bosnian Speaking Senior Community Coordinator I (Aboussie Pavilion)

About the role

WinnCompanies is seeking a Bilingual English & Bosnian Speaking Senior Community Coordinator I to join the team at Aboussie Pavilion, a 273-unit Low Income Housing Tax Credit and Project Based Section 8 housing community in St. Louis, MO.

Responsibilities

• Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
• Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
• Cook and implement resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
• Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
• Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
• Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
• Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
• Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
• Share resources, best practices, provide guidance and technical support to team and staff within the region through regional staff training and 1:1 consultation.
• Onboard and mentor new community coordinators within the region as assigned by the Regional Manager, Connected Communities.
• Participate in departmental projects, working groups, and committees that directly support and enhance Connected Communities.
• Support regional and departmental training by assisting in their planning and coordination.
• Present trainings in partnership with team members.
• Actively participate in professional development opportunities provided by the region, department, and Winn.

Requirements

• High school diploma or GED equivalent.
• Bachelor's degree in Social Work, Business, Public Policy or related field.
• 3-5 years of relevant work experience.
• Bilingual in English and Bosnian.
• Past experience working in a resident service capacity at a multifamily property.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Advanced skills with Microsoft Office Suites and other web based applications.
• Excellent customer service skills, positive attitude, and a strong work ethic.
• Excellent organizational skills.
• Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
• Demonstrated success with partner management.
• Ability to work with a diverse group of people and personalities.
• Ability to adapt successfully to changing situations and environments.

Preferred Qualifications

• HUD RSC certification.
• Capacity to train and mentor others.

Our Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Variety of Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability
• Basic Term Life Insurance and AD&D
• optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

About WinnCompanies

We are a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico. Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies.