Bilingual English and Spanish Member Loyalty Representative (R14258)

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Oportun" then "Position Overview", "What You’ll Do", "Who You Are / What You Bring", "AS A VALUABLE MEMBER OF OUR TEAM, YOU’LL RECEIVE" (benefits), then pay info. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we should only include sections when posting has real specific content. We have content: About Oportun (company description) could be "About the role"? Actually "About Oportun" is about company, not role. Could map to "About the role"? Might be okay. But we need to follow instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings based on content. We have: - About Oportun (company mission) -> could be "About the role"? Might be better as "About the role" but content is about company. However we could still use "About the role" heading and put that description. Probably acceptable. - Position Overview: could be part of responsibilities? Might be included under Responsibilities. - What You’ll Do: responsibilities list. - Who You Are / What You Bring: requirements/qualifications/skills. - AS A VALUABLE MEMBER...: benefits. - Pay: base hourly rate $17.00 - $18.00. - Schedule: mention must be available to work weekends, flexible rotating schedule, schedules set every two weeks. We must not include sections with filler like "commensurate with experience". We have actual content. We must remove boilerplate: EEO, scam warning, etc. Also remove duplicated lines. We must preserve all substantive information. Let's extract substantive content: About Oportun: mission-driven financial services company... stats: $22.7B credit, saved $2.5B interest/fees, helped members set aside avg $1,800 annually. Position Overview: seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Fulltime. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future. What You’ll Do: list items: - Welcome members with a warm greeting and provide quality member service. - Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information. - Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities. - Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: - Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers. - Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications; - Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications. - Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services; and - Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications. - Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed. - Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members. - Stand while assisting members; sitting is allowed during non-member-facing tasks. - Occasionally unpack and store office or cleaning supplies. - Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute. - Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now. Who You Are / What You Bring: - Must be bilingual (English/Spanish). - Must be outgoing, sales-focused, and enjoy speaking with people. - Must love to help members, including prospective members through outreach and educational activities. - Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. - Must have regular, reliable, and predictable attendance to support store operations. - Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities. - Ability to lift and/or move objects up to 25 pounds, as needed. - Basic computer skills and ability to operate office equipment such as, phones, scanners, and iPads. - Ability to organize and file paper documents. Benefits (AS A VALUABLE MEMBER...): - EAP, Life and Disability insurance - Accident coverage - 8 paid hours (VTO) to participate in volunteer activities each year - Employee Assistance Fund (OEAF) - 401(k) retirement savings - Travel Assistance - Paid Training - Competitive pay, plus sales incentives $$$ - Growth opportunities - Flexible schedules - Opportunity to positively impact your community Pay: The base hourly rate for this part-time position is $17.00 - $18.00. Our hourly rates are determined by role, location and experience. The hourly range displayed on each job posting reflects a minimum and maximum for new hire rates for this position, specific to the location of this job posting. Please note that the compensation details listed in this posting reflects only the hourly rate for this position and does not include other compensation elements or benefits. Schedule: Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks. (Already in Who You Are but we can still have schedule section.) We must not duplicate content. Could combine schedule info in Schedule section, but we already have it in Who You Are. To avoid duplication, maybe we keep schedule info only in Schedule section and remove from Who You Are? But we must preserve ALL substantive information; we can't remove it. We could keep it in both places? That would be duplication. Better to keep it in Schedule section and not repeat in Who You Are. However the Who You Are section includes other items; we can keep schedule info there but then Schedule section would be duplicate. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but earlier they said "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we should avoid duplicating the same sentence. So we need to decide where to place schedule info. Probably better to put it under Schedule section, and remove from Who You Are. But then we lose the schedule info from Who You Are? Actually we keep it in Schedule section, so it's preserved. So we can remove it from Who You Are. Thus Who You Are / What You Bring will exclude schedule sentences. Now we need to output HTML with

headings and appropriate

or

• . We need to decide which sections to include: - About the role (company overview) - Responsibilities (What You’ll Do) - Requirements (Who You Are / What You Bring) maybe combine qualifications and skills. - Benefits - Pay - Schedule We could also have Qualifications separate but we can combine. We must not create sections with filler. All have content. Let's craft:

  About the role

  Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

  Responsibilities

  • Welcome members with a warm greeting and provide quality member service.
  • Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.
  • Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.
  • Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include:
    • Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.
    • Conducting outreach efforts at local flea markets, community events, and at our Lending As A Service (LAAS) partner locations to increase awareness, capture leads, and assist with starting applications.
    • Actively engaging with people at and around Oportun’s retail locations, encouraging store visits, and assisting with applications.
    • Supporting community outreach and marketing events, by passing out flyers and educating the local community about Oportun and its products and services.
    • Using iPads or assisting potential members with scanning QR codes during outreach efforts to start new applications.
  • Light housekeeping to keep the work area and store location inviting and presentable to all who visit, including daily collection of trash, sweeping, mopping, and window cleaning as needed.
  • Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and for servicing members.
  • Stand while assisting members; sitting is allowed during non-member-facing tasks.
  • Occasionally unpack and store office or cleaning supplies.
  • Must have the ability to travel between designated work locations (including outreach activities) within a reasonable commuting distance as part of standard job duties. Travel will be limited to sites considered part of an ordinary commute.
  • Be a role model for Oportun’s Core Values: On a Mission, As One, to Make it Better, Now.

  Requirements

  • Must be bilingual (English/Spanish).
  • Must be outgoing, sales-focused, and enjoy speaking with people.
  • Must love to help members, including prospective members through outreach and educational activities.
  • Must have regular, reliable, and predictable attendance to support store operations.
  • Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.
  • Ability to lift and/or move objects up to 25 pounds, as needed.
  • Basic computer skills and ability to operate office equipment such as phones, scanners, and iPads.
  • Ability to organize and file paper documents.

  Benef