Bilingual Court Advocate
Ascend Nonprofit Solutions · Charlotte, NC · 1 wk ago
LegalFull-time
Essential Duties and Responsibilities
Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, and child maltreatment by:
- Using a trauma-informed, client-centered approach to:
- As applicable, provide intake, assessment, case management, crisis intervention, safety planning, court education, information, and referrals.
- Provide in person and virtual Courtroom support, accompaniment and outreach to survivors of intimate partner violence, sexual assault, and child maltreatment.
- Aid clients with completing DVPO paperwork.
- Ensure coordinated client care with key community partners.
- Facilitate support group(s).
- Administer tasks such as:
- Maintain confidential and accurate, up to date client, stakeholder, intern, and volunteer records, program and agency records in agency databases, which may include CSN, Raiser’s Edge, Financial Edge and Timeforce.
- Research, write, and manage grant reporting and grantor relationships as assigned by supervisor.
- Adhere to agency and program procedures concerning documentation, Critical Incident Reports, and Client Satisfaction Surveys, and participate in the Quality Assurance process.
- Translate Safe Alliance documents when applicable.
- Engage in stewardship activities like:
- Increase awareness of victimization, prevention, and available resources through public speaking and media requests as assigned by supervisor.
- Participate in community meetings and committees as assigned by supervisor.
- Promote and maintain professional relationships with agency staff, volunteers, interns, stakeholders, and community partners.
- Contribute to professional development by:
- Staying informed of best practices, developments, and trends in the area of trauma and victimization, especially as it relates to intimate partner violence, sexual violence, and child maltreatment.
- Maintain and develop skills and knowledge by attending training and ensuring licensure and certifications are up to date as needed for the job.
- Contribute to agency effectiveness by performing other duties as assigned.
Core Competencies
- Demonstrate all agency competencies.
- Demonstrate the position agency competencies:
- Building Trust
- Client Focus
- Initiative
- Teamwork
- Technical/Professional Knowledge and Skills
Education and/or Work Experience Requirements
- Requirements: High School Diploma, GED, or Equivalent Experience
- Preferences: Experience working with victims or experience in human services.
- Language: Spanish-speaking preferred
Physical Requirements
- Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly lift, twist, carry, push, pull or otherwise move objects, including the human body.
- Ability for close vision, distance vision, color vision, depth perception, and ability to adjust focus to perform an activity to determine accuracy and thoroughness of work assignment.
- Ability to reach, stand, crouch, walk, and finger, grasp, sit, twist, talk, hear, and perform repeated motions.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employee must have access to transportation that allows them to meet all job requirements in a timely fashion. Position may require staff to work outside of the typical work hours as the agency provides services 24/7
Application Information
No calls, emails, or visits please. For immediate consideration, please formally apply online and provide a resume and cover letter.