Bilingual Consumer Lending Specialist II

Responsibilities

• Responsible for Achieving Balanced Scorecard (Sales) Results
• Identify loan products that will financially benefit the member
• Offer a personalized suite of protection products appropriate for each member
• Use needs-based consultative-style interactions to identify opportunities for lending and deposit products
• Evaluate risk for the individual member and the organization in all applications
• Underwrite loans based on loan authority and make decision recommendations on applications outside of authority
• Monitor the queue awaiting final approval and own queue to ensure timely decisions and application booking
• Document member interactions, appropriate decision comments, and exceptions in loan software
• Minimize fraud risk by verifying member identity and documenting all steps taken
• Assist less experienced lenders with questionable applications and lend expertise to make fraud determinations
• Complete application follow-up and closings in a timely fashion based on members' preferred delivery channel and timing

Qualifications

• Associate's Degree in business or related field is required
• Bachelor's Degree in business or related field is preferred
• 2-3 years of experience in Consumer Lending or financial adjacent experience is required
• Required to obtain and maintain a Limited Credit Lines License (WI Credit Test #29)
• Required to be, or become, federally registered and maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry
• Required to complete annual training and compliance in accordance with all UW Credit Union Fair Lending Policies and Guidelines

Skills

• Developing analytical, accuracy, critical thinking, and problem-solving skills
• Strong presentation, telephone, oral and written communication skills
• Ability to multi-task and negotiate multiple applications in succession with general proficiency
• Strong interpersonal skills and demonstrated ability to represent a professional image
• Knowledge of most lending laws, concepts and practices
• Ability to educate others on lending regulations/policies and procedures
• Knowledge of the principles and practices of effective consumer lending processing requirements
• Strong proficiency in personal computer skills including the use of Internet and MS Office software applications
• Language proficiency in Spanish is required

Benefits

Join One Of Wisconsin’s Premier Financial Institutions, a National Top Workplace And Multi-year Recipient Of Madison Magazine’s Best Places To Work, Wisconsin State Journal’s Top Workplaces, And Milwaukee Journal Sentinel’s Top Workplaces

To receive 21.5 days of annual time off (accrued per pay period), 2 weeks paid caregiver leave, 2.5 weeks paid new child parental leave, 2 days paid volunteer time, a hybrid work environment with a minimum of 3 days a week on-site, 10 paid holidays (including your birthday!), a 401k company match of up to 5%, plus approximately 4% discretionary match, and a 457 deferred-compensation plan.

Variable bonus rewards, competitive Medical, Dental, and Vision plans, including domestic partner eligibility, an Employee Assistance Program, and more!