Bilingual Clinical Assistant

About the role

The West Valley Clinic of Planned Parenthood Association of Utah (PPAU) is hiring a full-time (40 hours/wk) Bilingual Clinical Assistant, eligible for full benefits. This team-based role supports a range of clinical and administrative functions.

Responsibilities

• Communicate with clients in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the person's needs
• Affirm center opening, closing, maintenance and cleanliness of the clinic is completed as scheduled
• Perform routine office duties, including, but not limited to, answering the telephone, making appointments, providing referrals, explaining and collecting fees, entering client information into computer
• Maintain client record systems and lab results and ensure accurate input of information into the computer system
• Interview clients according to client-centered education methods to obtain medical history and provide client education
• Provide factual, non-biased information to all clients about all FDA approved birth control methods and information those seeking abortion in accordance with PPAU policy and medical guidelines
• Assist medical provider in the examination rooms
• Describe the difference between medical and surgical abortions. Perform phlebotomy, specific laboratory duties for abortion services including processing products of conception
• Affirm medical office is clean and appropriately stocked with proper equipment and supplies

Requirements

• Graduation from high school or equivalent is required
• 2 years of clinical experience preferred
• Experience in a medical center setting
• Education in the medical area or in family planning is preferred but not required
• Computer competency is preferred
• Bilingual English/Spanish speaking Required

Qualifications

• Ability to communicate with clients in a non-directive manner about all options available to them in the event of an unintended pregnancy and make a referral for service based on the person's needs
• Affirm center opening, closing, maintenance and cleanliness of the clinic is completed as scheduled
• Perform routine office duties, including, but not limited to, answering the telephone, making appointments, providing referrals, explaining and collecting fees, entering client information into computer
• Maintain client record systems and lab results and ensure accurate input of information into the computer system
• Interview clients according to client-centered education methods to obtain medical history and provide client education
• Provide factual, non-biased information to all clients about all FDA approved birth control methods and information those seeking abortion in accordance with PPAU policy and medical guidelines
• Affirm medical office is clean and appropriately stocked with proper equipment and supplies

Skills

• Excellent communication skills
• Strong organizational and time management skills
• Ability to handle confidential and sensitive information
• Basic computer skills
• Bilingual English/Spanish speaking

Benefits

• Affordable medical and dental benefits, including family coverage and employer premium sharing
• Voluntary Vision, Pet Insurance, Accident & Identity Protection benefits
• Company paid $150k basic life insurance
• Company paid short-term and long-term disability coverage
• 403(b) and Roth plan with 4% employer match
• Generous PTO
• 13 paid holidays, including a float holiday and a birthday holiday
• Free subscription to CALM App
• 8 weeks 100% paid parental leave after one year of service
• Unlimited access to the EAP (Employee Assistants Plan)
• Option to purchase critical illness insurance and additional life insurance including spouse and child

Pay

$20.43 an hour. Upon passing our Spanish proficiency exam, your hourly pay will increase by $1.00 to reflect this essential contribution.

Schedule

Full-time (40 hours/wk)