Bilingual Case Manager - Day - ARCHES Family First Resource Center
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, no boilerplate. Remove cookie/navigation/legal/EEO etc. Also remove duplicated lines, application instructions.
We need to parse the posting.
Content:
- Mission/vision statements: "OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Bilingual Case Manager."
That's about the role? Could be "About the role" or "About MWVCAA". Use About the role
maybe.
- Then description: "The Bilingual Case Manager will work with moderate to high needs clients to support and guide them through an extended level of assistance in order to remove barriers and facilitate stable housing. The person in this position will perform eligibility screening, program enrollment, participant follow-ups, process required paperwork, data entry, and other general program supports. This position will directly align with the Housing First initiatives of the ARCHES Project. The position is renewable annually based on the continuation of project funding. This team offers a lot of growth opportunities and professional development through hands-on experience. Monday-Friday 9am-5:30pm. Shift flexibility required."
That includes schedule: Monday-Friday 9am-5:30pm. Shift flexibility required. So we can have a Schedule section.
- Minimum Qualifications: "MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION And/or EXPERIENCE Two years of related social service experience, direct client care; or an acceptable equivalent combination of education and experience. Ideal candidates will possess an advanced degree with two or more years of homeless service delivery experience and mental health certifications and or licensing.Bilingual abilities required. CERTIFICATES, LISCENSE, REGISTRATIONS Driver Qualification Status is not required for this position.Candidate must pass a comprehensive MWVCAA background screening prior to employment.Basic Life Support/First Aid Certification is required within first 30 days of hire.Food Handler's Card or ability to obtain within 30 days.Candidate must pass pre-employment and random drug screenings."
That's qualifications.
- Knowledge, Skills, And Abilities: "Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.Basic proficiencies in computers, MS Office products, database software, and web tools. Must possess excellent planning, organization and time management skills. Ability to effectively communicate both orally and in written form.Bilingual English - Spanish skills are required.To qualify as bilingual, staff must pass a pre-employment bilingual exam demonstrating fluent speaking, reading, and writing in English and Spanish. Required bilingual staff will receive a pay differential based on language test results."
That's skills.
- "WHAT YOU WILL DO TO SUPPORT THE COMMUNITY" then a paragraph about not all-inclusive etc then list of duties: "Works directly with clients to ensure access to housing assessments and resources.Attends and engage required annual trainings.Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and shelter placement.Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.Develops Action Plans that identify participant needs, barriers, and strengths.Establishes and maintains an active working relationship with community partners.Provides support for client-tracking, service delivery, follow-up reporting, and maintaining strict confidentiality.Maintains full compliance with all federal, state, and grant program and funding requirements, setting high standards for data quality and compliance performance, remaining in compliance with the regulations of all funding streams.Works cooperatively with other ARCHES Project programming to ensure quality and timely client service delivery.Complies with agency Quarterly and Annual reports.Complies with MWVCAA safety and personnel policies, including punctuality and attendance.Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.Participates in Community Outreach to local organizations, camps, and groups as directed by supervisor.Maintains appropriate boundaries with clients and coworkers at all times."
That's responsibilities.
- "Supervisory Responsibilities There are no supervisory duties in this position." Could be omitted or maybe include under Responsibilities? It's a statement; but we could include as part of responsibilities but it's not a duty. Might be okay to include as a note.
- "PHYSICAL AND MENTAL DEMANDS" etc. That's not a required section heading but could be included under Requirements? The instruction says use headings for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings but says use those for section headings. Probably we should stick to those headings only. Physical and mental demands could be part of Requirements or Qualifications? Might be considered part of Requirements (knowledge, skills, abilities). But we could include under Requirements as a list.
- "WORK ENVIRONMENT" similar.
- "What We Offer" includes benefits: "401k contribution after 1 yearEmployee Assistance ProgramLife insuranceHealth, Vision and Dental Insurance For some positions, employees may be eligible for company‑sponsored continuing education". That's benefits.
- Pay: Not explicitly stated except "competitive pay" and "Required bilingual staff will receive a pay differential based on language test results." That's not a specific number. The instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state competitive pay (generic) and pay differential. That's still mention of pay. Should we include a Pay section? It says "competitive pay" and "pay differential". That's real content about pay, albeit not specific numbers. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them (competitive pay, pay differential). So we can include a Pay section with that info.
- Schedule we already have.
- Benefits we have.
- Qualifications vs Requirements: The posting has MINIMUM QUALIFICATIONS and Knowledge, Skills, And Abilities. Could map Qualifications to the certificates/education/experience, and Skills to knowledge/skills/abilities. Requirements maybe combine? But we need to avoid thin sections. Could combine Qualifications and Requirements into one? But instruction: Use headings for those categories. We can include both if they have substantive content.
Let's decide sections:
- About the role (mission/vision + brief description)
- Responsibilities (the WHAT YOU WILL DO list)
- Qualifications (education/experience, certifications, background, etc.)
- Skills (knowledge, skills, abilities, bilingual, pay differential)
- Benefits (What We Offer)
- Pay (competitive pay, pay differential)
- Schedule (Monday-Friday 9am-5:30pm, shift flexibility)
We should not include Requirements if we already have Qualifications and Skills; but we could omit Requirements to avoid thin sections. However the instruction says use those headings for section headings; not mandatory to include all. So we can skip Requirements.
Check for duplicated lines: The posting includes "This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required." That's part of responsibilities but we can include as a sentence.
We must remove boilerplate: EEO, equal opportunity, application instructions, contact info, etc. Also remove "Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education." That's somewhat pay-related but generic; we could include in Pay section? It's generic but still about compensation. Might be okay to include as part of Pay. However it's somewhat boilerplate; but it's still about compensation. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. That line is not EEO but it's about compensation; it's somewhat generic but still substantive? It says compensation based on factors; not a specific number. Might be considered filler? It's not "commensurate with experience" etc. It's a statement about how compensation is determined. Could keep.
Also remove "If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232." That's application instruction; remove.
Also remove "If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member." Remove.
Also remove "Job Posted by ApplicantPro". Remove.
Also remove "This is a partial list of essential duties and responsibilities. To review the full job description, download below." Remove.
Now compile content.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We need to ensure we don't repeat job title as heading.
Let's craft HTML.
First, About the role: combine mission/vision and brief intro.
OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Bilingual Case Manager.
Then maybe a paragraph about role: "The Bilingual Case Manager will work with moderate to high needs clients to support and guide them through an extended level of assistance in order to remove barriers and facilitate stable housing. The person in this position will perform eligibility screening, program enrollment, participant follow-ups, process required paperwork, data entry, and other general program supports. This position will directly align with the Housing First initiatives of the ARCHES Project. The position is renewable annually based on the continuation of project funding. This team offers a lot of growth opportunities and professional development through hands-on experience."
That could be part of About the role or Responsibilities. I'd put it in About the role as description.
Now Responsibilities: list of duties from WHAT YOU WILL DO.
We need to make a - for each duty.
List items:
- Works directly with clients to ensure access to housing assessments and resources.
- Attends and engage required annual trainings.
- Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and shelter placement.
- Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.
- Develops Action Plans that identify participant needs, barriers, and strengths.
- Establishes and maintains an active working relationship with community partners.
- Provides support for client-tracking, service delivery, follow-up reporting, and maintaining strict confidentiality.
- Maintains full compliance with all federal, state, and grant program and funding requirements, setting high standards for data quality and compliance performance, remaining in compliance with the regulations of all
. We need to ensure we don't repeat job title as heading. Let's craft HTML. First, About the role: combine mission/vision and brief intro.
OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty. Our Vision: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth. Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Bilingual Case Manager.
Then maybe a paragraph about role: "The Bilingual Case Manager will work with moderate to high needs clients to support and guide them through an extended level of assistance in order to remove barriers and facilitate stable housing. The person in this position will perform eligibility screening, program enrollment, participant follow-ups, process required paperwork, data entry, and other general program supports. This position will directly align with the Housing First initiatives of the ARCHES Project. The position is renewable annually based on the continuation of project funding. This team offers a lot of growth opportunities and professional development through hands-on experience." That could be part of About the role or Responsibilities. I'd put it in About the role as description. Now Responsibilities: list of duties from WHAT YOU WILL DO. We need to make a- for each duty. List items: - Works directly with clients to ensure access to housing assessments and resources. - Attends and engage required annual trainings. - Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and shelter placement. - Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing. - Develops Action Plans that identify participant needs, barriers, and strengths. - Establishes and maintains an active working relationship with community partners. - Provides support for client-tracking, service delivery, follow-up reporting, and maintaining strict confidentiality. - Maintains full compliance with all federal, state, and grant program and funding requirements, setting high standards for data quality and compliance performance, remaining in compliance with the regulations of all