Bilingual Case Manager- Children's Services

POSITION DETAILS / ESSENTIAL FUNCTIONS

• Assist the consumer or their family in obtaining and maintaining culturally appropriate basic living needs and skills such as: housing, food, medical care, recreation, education and employment.
• Provide services within the context of the consumer and their family's culture.
• Provide case management service in accordance with a written, consumer-specific service plan which assesses strengths, needs, interests, and is goal and outcome oriented.
• Provide case management services as needed in the place where the consumer/family resides or needs the service. Services may also be provided in the Case Management office when off-site interventions would not be appropriate.
• Contact the consumer or their family will be determined by an assessment of their need. Face-to-face contact with the consumer shall be made on the basis of the assessment and will range from once a week to one time per month.
• Ensure that when a consumer or their family that cannot be contacted during any visit that they are provided immediate follow-up and that this continues until the consumer's status is clarified.
• Provide crisis intervention services to all children and adolescent Case Management consumers.
• Written case notes should document the purpose for each contact and reflect the goals and objectives of the service plan.
• Complete all required paperwork and submit such paperwork by stated deadlines.
• Maintain Case Management records and ensure that all documentation is included in the consumer’s records.
• Provide continuity of care for children and adolescents receiving Case Management services who are hospitalized.
• Will provide telehealth services when necessary to the consumer and their family or any other pertaining parties that is part of the consumer’s case.

Position Type/Work Schedule

Full-Time
Monday through Friday