Bilingual Youth Case Manager

About the role

As a Case Manager, you'll be the connective tissue between our clients, their families, and the full spectrum of care they need. From intake through discharge, you'll ensure every child on your caseload receives individualized, coordinated, and compassionate support.

Schedule

Monday – Friday, 8:00 AM – 5:00 PM (some slight scheduling flexibility is required for specific cases)

Responsibilities

• Intake, Assessment & Treatment Planning
• Administer CALOCUS assessments to determine appropriate levels of care
• Complete intake paperwork and conduct comprehensive mental health needs assessments
• Develop individualized service, safety, and treatment plans for each client
• Update treatment plans, risk assessments, and clinical documentation every six months or as needed
• Develop and implement transition, discharge, and aftercare plans before services end
• Service Coordination
• Cookordinate supportive services for clients and families
• Communicate weekly with guardians and caregivers on treatment progress
• Conduct at least one monthly in-person or virtual check-in with every family on your caseload
• Participate in departmental staffing meetings and debrief with the BHT team
• Client Advocacy
• Advocate for client needs and ensure access to appropriate services
• Aid families with tasks requiring extra guidance, such as AHCCCS appointments and crisis navigation
• Facilitation & Community Engagement
• Facilitate Child and Family Team (CFT) meetings
• Attend quarterly school staff meetings to provide client progress updates
• Build and maintain relationships with community resources and referral partners
• Documentation & Compliance
• Maintain accurate, up-to-date client records including case notes, service plans, and monthly progress reports in compliance with state regulations and company policy
• Crisis Intervention
• Provide crisis intervention and support to clients and families as needed

Requirements

• Spanish language proficiency strongly preferred
• Strong organizational, planning, and task management skills
• Ability to maintain composure under pressure and adapt quickly
• Empathy and skill in building relationships with families from diverse backgrounds
• Clear verbal and written communication with clients, families, and clinical professionals
• Critical thinking and problem-solving ability
• Comfort with technology, including Google Workspace and Adobe PDF
• Ability to work both independently and collaboratively as part of a team

Qualifications

• Bachelor's degree in social work, psychology, or a related field preferred; relevant experience may substitute
• Minimum of one year of experience (including internships or volunteer work) with children with mental health needs

Benefits

• Annual Salary: $40,000 – $45,000 per year
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid time off