Bilingual Branch Wholesale Product Specialist (Spanish)

This position works closely with commercial paint customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists promptly resolve customer concerns, ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals.

This is a full-time position at Store #4360, located at 2941-A Hesperian Way, Santa Ana, CA 92706.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Qualifications

• Minimum Requirements: As listed above under Requirements
• Preferred Qualifications:
  • At least a High School diploma or GED
  • At least one (1) year of experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including:

• Retirement and financial well-being programs
• Health care and total well-being benefits
• Flexibility to enhance health and well-being
• Career development opportunities, including learning new skills and growing contributions
• Inclusive team environment and commitment to communities

A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible upon hire.