Bilingual Branch Wholesale Product Specialist (Spanish)

About the role

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Qualifications

• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience operating tinting and mixing equipment

Schedule

This is a FULL-TIME position. The individual selected for this role will be expected to work at Store #8232, located at: 1367 Venice Blvd. Los Angeles 90006.