Bilingual Branch Wholesale Product Specialist (Spanish)

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists promptly resolve customer concerns to ensure maximum client satisfaction, stay up-to-date with product features, and maintain the high quality and visual standards of the products and store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #1778, located at: 5212 E ML Avenue, Kalamazoo, MI 49048.

Responsibilities

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Maintain precise work order files and formulas
• Tint and mix products, as needed, to customer specifications
• Clean store equipment
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• At least a High School diploma or GED
• At least one (1) year of experience working in a delivery, retail, or customer service position
• Previous work experience selling paint and paint-related products
• Previous work experience operating tinting and mixing equipment

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent, and passion make it possible to live this purpose and help customers and our business achieve great results.

Sherwin-Williams invests in and supports employees in:

• Life: rewards, benefits, and flexibility to enhance health and well-being
• Career: opportunities to learn, develop new skills, and grow contributions
• Connection: an inclusive team and commitment to communities

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible for this role.

Pay

Compensation decisions depend on factors such as skill sets, experience, training, licensure, certifications, and business needs. The wage range for this role is provided considering these factors.

Schedule

This role is full-time and may include evenings and weekends.