Bilingual Administrative Assistant Family Resource Center - ON SITE

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

About the role

In this pivotal Administrative Assistant role, you will provide day-to-day administrative support to ensure smooth operations and excellent service. You’ll help manage the flow of daily work, respond to requests using established guidelines, and partner with teammates to meet department priorities. Because you will regularly interact with patients and their families, kindness, compassion, and professionalism are essential.

Responsibilities

• Provide administrative support for an area’s daily activities, with occasional guidance.
• Respond to customer/patient needs by following established procedures and escalating or consulting with others when appropriate.
• Organize and prioritize daily tasks to ensure service needs and deadlines are met.
• Support a welcoming, patient- and family-centered environment.
• Perform a variety of administrative support which may include scheduling, booking travel, expense processing, and purchasing.
• Compile, coordinate, and assist in the collection, processing, and submission of data.
• Prepare reports and other documentation as requested by the area.
• Create and maintain accurate documents and records.

Requirements

• High School Diploma or GED (Associate’s Degree or higher preferred).
• Minimum 2 years of relevant experience.
• Comfortable with technology and able to learn new software quickly.
• Bilingual (English/Spanish).

Skills

• Calendar Maintenance (Novice): The ability to prioritize and maintain a calendar or calendars of scheduled meetings or events. Able to accurately change or update a calendar with no scheduling conflicts.
• Document Management (Novice): The use of a computer system and software to store, manage, and track electronic documents and electronic images of paper-based information captured through the use of a document scanner.
• Financial Processes (Fundamental Awareness): Ability to monitor costs, expenses, and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Clerical/Administrative (Novice): Includes most clerical and administrative functions such as ad hoc reporting, calendar maintenance, data entry, document duplication, document filing and maintenance, document preparation, employee record maintenance, employee time recording, faxing and electronic mailing, inventory management, mail sorting and distribution, meeting coordination and scheduling, message management, receptionist tasks, special projects, spreadsheet preparation, travel arrangements, and word processing and typing.
• Data Verification (Novice): The ability to verify data in an accurate manner.
• Human Resources Policies and Procedures (Fundamental Awareness): Knowledge, adherence, and application of human resources policies and procedures.

Schedule

On-site at Vanderbilt Children’s Hospital (Nashville, TN). You will work 35 hours weekly between 8 AM–4:30 PM with flexibility on start/end times.

Benefits

This role offers a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.