Bike Mechanic

evo’s purpose is to make life better by building community and igniting the adventurous spirit that lives within us all. evo is a leading multi-channel retail brand at the intersection of community, commerce, action sports, and the outdoor lifestyle, offering a distinctly curated product assortment and highly differentiated customer experiences. Success is defined by balancing goals of building an iconic brand and business, creating an extraordinary workplace for employees, and leveraging success to empower underprivileged children.

About the role

The Bike Mechanic crafts exceptional experiences for evo’s customers by maintaining, repairing, and building products. This role involves assessing and providing accurate repair quotes, completing service shop tasks (tunes, mounts, waxes, assemblies, etc.) on-time and to high-quality standards, and offering credible, unbiased advice to customers. Mechanics also assist on the sales floor, maintain workshop organization, and attend training to improve gear knowledge.

Responsibilities

• Assess and provide accurate repair quotes upon customer arrival.
• Ensure all service shop tasks (tunes, mounts, waxes, assemblies, etc.) are completed properly and on-time, maintaining consistent and high-quality work standards.
• Offer credible, unbiased advice during service check-ins and assist customers in selecting appropriate products.
• Attend scheduled clinics and training sessions to continuously improve personal gear knowledge.
• Order necessary parts to ensure seamless completion of repair jobs.
• Assist customers on the sales floor, providing expert insights and recommendations.
• Maintain a clean, organized, and efficient workshop area.
• Other duties as assigned.

Requirements

• Minimum 3-5 years of experience; no degree required.
• Adaptability, attention to detail, communication, customer service, inventory management, multitasking, problem-solving, product knowledge, and teamwork.
• Embodies, honors, and lives evo’s core values: The Great 8.
• Barnett or UBI Certification is a plus.

Benefits

• Employee discount and access to pro deals on most products sold.
• NGEY (New Gear Every Year): a new ski or snowboard setup to use for the season.*
• Bike finance program and bike stipend.
• Time together outside, volunteer activities, community events, ride days, and an annual retreat.
• Flexible work schedules, remote work for eligible roles, and dog-friendly offices.
• Career pathing, leadership development, network development, training, and performance feedback.

*Note: Availability of benefits and perks may vary by location, tenure, and employment type. The Company reserves the right to alter these benefits at any time. Benefits are not eligible for seasonal employees.

Pay

The base wage for this role ranges from $20.00/hr to $24.48/hr, depending on skills, experience, and internal pay equity. While the full range is listed, hiring typically occurs below the top of the range to allow for professional and financial growth.