Bi-lingual Benefits Specialist (Remote)

About the role

This is a great opportunity to join the Pyramid Global Hospitality Corporate Benefits Team. The Benefits Specialist will provide day-to-day administrative support for the benefits programs across all Pyramid Global Hospitality locations.

Responsibilities

• Provides excellent customer service to all property HR teams, property associates, and Home Office staff related to all benefits questions, enrollment issues, member doctor/facility situations, etc.
• Acts as first-level support / triage for complex benefits issues and the main point of contact for such issues as communicated by Field HR staff.
• Affixes with and occasionally leads specific training and education sessions related to the company’s benefit offerings.
• Liaises with all benefit carriers, insurance brokers, and properties to ensure Benefit Programs function properly.
• Performs day-to-day benefits administration tasks, including, but not limited to, dependent verification, evidence of insurability, data issues, Affordable Care Act (ACA) compliance, cobra administration etc.
• Collaborates with Total Rewards Analysts in tracking and processing all benefit invoices.
• Works with Corporate Accounting to ensure Hotels are billed appropriately.
• Assists in education of benefit offerings for all new Home Office staff.
• Assists with Hotel Due Diligence and Acquisitions.
• Performs other duties and responsibilities as assigned.

Requirements

• Bachelor’s degree or equivalent education/experience required
• 1+ year of relevant HR and/or Benefits experience preferred
• Hospitality experience preferred but not required
• Ability to speak and conduct presentations in Spanish strongly preferred
• Thrives in a fast-paced, ever-changing environment
• Works well under pressure, handles multiple tasks, and meets time-sensitive deadlines
• Experience with Workday HRIS system preferred
• Excellent written & verbal communication
• Strong customer service, problem-solving, & organization skills
• Microsoft Office skills, particularly Excel and PowerPoint, required

Benefits

Compensation: $30.00 per hour - $37.00 per hour

Pay

$30.00 per hour - $37.00 per hour

Schedule

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.