BHT - Midlothian (Greenbrook)

About the role

Greenbrook Mental Wellness Centers invites you to join our dedicated team as a Patient-Centered Technician covering our Midlothian, Virginia center. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers.

This is a full-time position, Monday-Friday, with 8-hour shifts varying between 7am-7pm. Reliable personal transportation is required, as you may be asked to cover other area centers as needed.

Responsibilities

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

Requirements

• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Minimum Qualifications: High School Diploma, Associate's Degree or equivalent clinical certification, combined with substantial relevant work experience preferably in patient or customer facing roles. Stable and consistent work history.
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.

Qualifications of our Ideal Team Member

Our ideal team member is a proactive collaborator, patient-centered professional, and detail-oriented individual. You should prioritize patients, have strong integrity and work ethic, and communicate effectively.

Benefits

Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Selected candidate will be eligible to participate in the Company’s employee benefit plans.

Pay

Competitive starting pay range of $22-24/hr, commensurate with education and experience.

Schedule

Full-time, Monday-Friday, with 8-hour shifts varying between 7am-7pm.