Beverage Supervisor
Omni Hotels & Resorts · Bretton Woods, NH · 2 wk ago
ManagementFull-time
Overview
The Omni Mount Washington Resort & Spa and Bretton Woods Ski Area offer a dynamic and exciting work environment, with a focus on exceptional service and guest satisfaction.
Responsibilities
- Assist with recruiting, hiring, evaluating, and disciplining staff with the assistance of Human Resources.
- Adhere to all hotel and food and beverage departmental rules.
- Conduct and assist with all beverage inventories monthly.
- Maintain inventory pars for all beverage areas.
- Aid in meeting reps, evaluating product needs, and introducing new ideas.
- Staff and operate all beverage areas as business needs dictate.
- Facilitate Omni beverage sticker checks for compliance with Omni standards.
- Ensure a high level of professionalism in the department.
- Implement a comprehensive training program that includes employee meetings at least once a month.
- Communicate hotel information, events, and special functions to staff.
- Ensure accuracy in cash handling, inventory control, proper product ringing, and awareness of theft.
- Adhere to the management by objectives program goals.
- Adhere to hiring, training, discipline, and termination policies.
- Evaluate and pre-plan for large groups and special functions, including holidays.
- Operate restaurant's special events, coordinating staffing and service.
- Perform opening and closing duties as required.
Qualifications
- Minimum of one-year supervisory experience in Food & Beverage.
- Ability to make quick decisions in high-stress situations.
- Excellent customer service skills.
- Pleasant and positive personality.
- Well organized.
- Exceptional training skills.
- Available to work flexible hours, including nights, weekends, and holidays.