Beverage Service Technician

Requisition 7079 · First shift

About the role

Are you looking for a true career path and not just another job? Are you passionate about technology, gadgets and how things work? Do you want to be part of a company that is not only giving back, but defining an industry? Do you like solving problems and have a mechanical mindset? Those with prior or current military service are encouraged to apply!

We are looking to add passionate individuals to our service team who deliver on our mission statement: "My goal is to deliver industry defining equipment and service solutions that exceed our partner's expectations."

The investment we will make: we will train you to become a Beverage Service Technician, educate you on the ever‑evolving beverage industry, and provide the vehicle, phone, and tablet.

Responsibilities

• Ensure your customers receive industry‑defining technical and customer service.
• Exceed expectations by listening to and resolving customer issues in a timely manner.
• Complete all assigned work and associated paperwork.
• Provide equipment training as needed to ensure quality beverage delivery to your customers.
• Adhere to all company policies and standards.
• Professionally communicate both verbally and in writing with customers as needed.
• Present yourself in a professional manner — well groomed and neat appearance.
• Responsibly care for company assets (vehicles, equipment & parts).
• Maintain a good safety record.
• Effectively maintain your service vehicle and inventory to company standards.
• Travel as needed to respond to and support customer and business needs.
• Perform other duties as assigned by the Field Service Manager.

Requirements

• Must be insurable with a good driving record and a valid driver’s license.
• Ability to lift up to 50 pounds frequently each workday.
• Good working knowledge of tablet, cell phone, etc.
• Mechanical aptitude.
• Ability to communicate professionally with customers at all levels and strong desire to provide excellent customer service.
• Prior technical/mechanical work experience is a strong plus.
• Ability to adhere to the Technician scorecard metrics.
• Those with prior or current military service are encouraged to apply!