Beverage Server - Part Time (Day and Night Shifts)

Closing Date: August 24, 2026, at 4:00 PM

Pay

$12.15 per hour plus tips

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu or beverage questions posed by guests.
• Maintains knowledge of the dining or beverage menu and any special items being offered.
• Observes guests and anticipates needs and completes all steps of service as assigned.
• Provides quick, attentive, friendly, and professional service to casino guests while communicating in a clear and concise manner.
• Accurately records all sales in this POS system.
• Ensures and collects appropriate guest payment for beverage service.
• Maintains a professional and tidy appearance at all times.
• Communicates in a positive, respectful manner to both internal and external guests.
• Educates guests on new technologies on the floor.
• Sells in a fast-paced environment using a variety of sales tactics.
• Builds and maintains knowledge of food and beverage offerings or beverage offerings to ensure all questions are answered appropriately and accurately.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs the GILA WAY: Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Performs other special projects and duties as assigned.

Key Success Factors

• Shows Heart – Brings authenticity and care to their work. Interacts respectfully with guests, leaders, and fellow team members.
• Hospitality Focused – Delivers personalized, thoughtful, anticipatory service.
• Professionalism – Demonstrates accountability, dependability, and a commitment to excellence. Takes ownership of responsibilities, meets commitments, and conducts themselves in a manner that reflects organizational values and standards.
• Growth Mindset – Approaches new tasks and situations with curiosity, seeking to understand and learn. Adapts to challenges while partnering on creative solutions.

Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume bar, restaurant, or nightclub is preferred.
• In-depth wine and alcohol knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP), and other required compliance trainings.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.