Beverage Server

Essential Job Functions

• Provides personalized service and uses guest name.
• Solves service problems according to Service Recovery guidelines.
• Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos.
• Promotes casino events and programs.
• Works closely with Caesars Rewards to promote new card signups and relay benefits.
• Provides fast, friendly, professional beverage service to casino guests.
• Supplements beverage tray with extra products to provide immediate or interim guest satisfaction.
• Maintains clean and stocked workstation; clears empty glasses from workstation/area.
• Services guests according to the company standard sequence of service.
• Works a flexible schedule including weekends, evenings and holidays.
• Works a reasonable amount of overtime when required.
• Follows the Everyone Greets Everyone (EGE) policy.
• Able to respond to visual and aural cues.
• Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.).
• Able to walk at least 2 miles during shift.
• Able to bend, stoop, and twist when serving cocktails, stand and walk for periods up to 8-hour shifts wearing one inch (minimum height) heels.
• Able to work in areas containing secondhand smoke, high noise levels and bright lights.
• Able to work at a fast pace in often crowded/noisy environments.

Responsibilities

• Order and Money Handling: Take drink orders, communicate with bartender utilizing the proper calling order, assist in the preparation of drinks and presents drinks to guests. Handle money according to departmental procedure.
• Teamwork: Works well with others, including but not limited to beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers.

Qualifications

• High school diploma or GED.
• Must be at least 21 years of age.
• Able and willing to read, write, speak and understand English.
• Must have basic math skills in order to count money and present change correctly.
• Must have knowledge of guest charge procedures.
• Able to work at a fast pace in mentally and physically stressful situations.
• Knowledgeable of or able to learn tray service, cocktail ingredients.
• Able to work at a flexible schedule which may include nights, weekends, holidays and overtime.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to obtain a liquor license.