Beverage General Manager - Maryland

Overview

Why We Need Your Talents: The Beverage General Manager plays a pivotal role in delivering an exceptional guest experience by leading all aspects of beverage operations with expertise, professionalism, and a commitment to excellence. Your ability to guide a high-performing team, maintain superior product standards, and ensure responsible, efficient service directly enhances the atmosphere and reputation of Live! Casino & Hotel. By overseeing compliance with liquor and gaming regulations, managing inventory and cost controls, and fostering a culture rooted in safety and hospitality, you help create a vibrant, well-run environment where guests can enjoy unforgettable moments and team members can thrive.

Responsibilities

• Adhere to, implement and follow all policies of the department and company
• Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
• Maintains appropriate beverage inventories and quality control with the service of alcohol
• Ensures quality control and timeliness of beverage service
• Affords assistance in controlling labor/beverage cost for department
• Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
• Affords compliance with all federal and state gaming regulations
• Achieves budgeted revenues, control expenses and labor costs, and maximizes profitability within all areas beverage
• Maintains company operating standards
• Demonstrates professionalism that reflects our brand and company values
• Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
• Ability to extend complementariness in accordance with the property comp matrix
• Other duties as assigned

Skills

• Ability to analyze and interpret beverage operation results
• Ability to solve complex problems
• Ability to perform assigned duties under pressures
• Knowledge of sanitation laws and health regulations and applicable OSHA regulation
• A variety of task and deadlines requires irregular work schedule
• Ability to perform assigned duties in an interruptive environment
• Accuracy in completing assigned duties in a timely manner

Qualifications

• Must-Haves: Preferred, five (5) to seven (7) years of experience in restaurant management and supervision in a fine dining facility. High school diploma or equivalent required; some college preferred. Must be Serv-Safe and RAMP certified. Must have full working knowledge of POS. Must have knowledge of approved Responsible Gaming Program. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Must be able to obtain and maintain a valid gaming license as determined by the State and Gaming Commission for the position.

Physical Requirements

• Ability to work long hours
• Ability to stand for long periods of times without sitting or leaning
• Ability to climb stairs multiple times daily
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
• Ability to climb, bend, stretch, twist or reach with your body and arms
• Ability to work under variable temperatures and noise levels

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
• You will work in an environment where smoking is allowed

What We Offer

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents
• Other benefits for full-time and part-time Team Members include: Free Basic Life Insurance, Free Short Term & Long-Term Disability, Generous retirement savings options, Paid Time Off, Tuition Reimbursement, On-site Wellness center for Team Members and eligible dependents (Maryland Property only), Training and pathways for career growth, Robust Rewards & Recognition Programs, Annual Merit Based Pay Increases, Discretionary Performance Bonuses, Discretionary Service Bonuses, Free parking, Free food and discounted meals, Live! Hotel, Food & Beverage, and Entertainment Discounts