Beverage Entertainment Bartender

This role ensures casino guests receive unparalleled service and a memorable experience in an entertainment environment. The Beverage Entertainment Bartender maintains superior interpersonal skills to interact with and entertain guests while preparing and pouring drinks.

Responsibilities

• Create and ensure a fun-filled, entertaining, and exciting environment for all guests while maintaining a high level of customer service.
• Adhere to all company and departmental procedures, guidelines, and policies, including guest service, cash handling, sanitation, and organization.
• Address guests with a pleasant nature at all times and answer questions about the casino and events.
• Work irregular shifts covering days, nights, weekends, and holidays based on a 24-hour casino schedule.
• Report to work on time, punch time clock, and sign in/out as required.
• Maintain company and departmental uniform, appearance, and hygiene standards.
• Assist in other projects as directed.
• Maintain a current understanding of information security policies and comply with them at all times.
• Provide exceptional customer service and communicate professionally with patrons, supervisors, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine months of employment.
• Attend all necessary meetings.
• Represent the company at sponsored events and promotions, actively engaging with guests to ensure satisfaction.
• Pose with guests for pictures during company-sponsored events and act as an ambassador for the casino.

Requirements

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• Minimum five years of beverage/bartending experience.
• Strong knowledge of craft cocktails, craft beers, wine, single malt scotch, cognac, port, sherry, distillation processes, flaming drinks, and food service.
• High-profile appearance suitable for an entertainment setting, including enhanced dress, grooming, and styling.
• Previous customer service experience required.
• Cash handling, Infogenesis, or Micros experience required.
• Ability to operate equipment such as juice guns, soda guns, ice machines, mixers, pourers, coffee machines, non-alcoholic frozen drink machines, and more.
• Nightclub or similar entertainment environment experience preferred.

Skills

• Excellent communication skills, including writing routine correspondence and speaking effectively to the public, employees, and customers.
• Ability to resolve problems and conflicts diplomatically and tactfully.
• Strong interpersonal skills to interact well with customers and employees.

Physical Requirements and Work Environment

• Must be able to stand, walk, and move through all areas of the casino for extended periods.
• Ability to lift up to fifty (50) pounds, bend, pull, and carry beverage stock.
• Work in a fast-paced environment under pressure while maintaining a professional demeanor.
• Noise levels range from moderately loud to loud on the casino floor.
• Must be able to work in an environment where smoking is permitted.

Pay

Starting rate: $10.70 per hour. Compensation is negotiable based on experience and education.