Beverage Services - Bartender

About the role

Valley View Casino & Hotel is a member of the winning team, recognized as one of San Diego's Best Places To Work by the San Diego Business Journal. Located in the Valley Center community, we are deeply rooted in the area with a rich local history. Our mission is to provide a fun and exciting environment for our friends and neighbors, focusing on your future and your well-being.

Responsibilities

• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Mix and serve alcoholic and non-alcoholic beverages according to established recipes and procedures.
• Monitor guest’s alcohol consumption and inform the Beverage Manager or Assistant Beverage Manager if a guest demonstrates signs of intoxication.
• Count and balance bank at the beginning and end of each shift.
• Ring up all beverage transactions accurately and provide correct change.
• Maintain a neat and clean bar station on a continual basis.
• Understand and adhere to the Dram Shop Act and related bartender responsibilities.
• Follow all gaming and beverage regulations.
• Participate in team efforts to ensure efficient operational standards.
• Conduct all responsibilities in a professional and ethical manner.

Requirements

• High school diploma or GED equivalent.
• One to three years of bartending experience.
• One year of cash handling experience.
• Ability to read and interpret documents and apply mathematical concepts.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to communicate effectively and maintain positive guest relations.
• Consistent, regular attendance record.
• Ability to pass applicable auditions or skill testing and a drug screening test.
• Ability to obtain and maintain a Gaming License from the Tribal Gaming Agency.

Qualifications

• Knowledge of the Dram Shop Act and bartender responsibilities.
• Understanding of all Gaming and beverage regulations.
• Ability to work independently and follow established guidelines.
• Good judgment in providing information to guests.
• Physical stamina to stand, walk, and lift up to 40 pounds.
• Flexibility to work any and all shifts.

Skills

• Effective communication skills.
• Customer service orientation.
• Attention to detail.
• Problem-solving abilities.
• Knowledge of relevant laws and regulations.

Benefits

Valley View Casino & Hotel offers a range of benefits designed to support your well-being and career growth. These include health insurance, retirement plans, paid time off, and more.

Pay

Compensation details are provided in the job description and will vary based on experience and qualifications.

Schedule

The Casino operates 24/7, requiring flexibility in scheduling. Shifts may vary and can include early mornings, late nights, weekends, and holidays.