Beverage Asst Manager
Gila River Resorts & Casinos · Laveen, AZ · 1 mo ago
On-siteManagementFull-time
Essential Duties And Responsibilities
- Promotes and provides excellent guest service experiences to both internal and external guests.
- Responsible for all aspects of the effective beverage management within a casino environment.
- Affirmative action statement: Ensure total compliance with all responsible alcohol service policies.
- Assists with supervising team members on the proper instructions of alcohol handling, cash handling and workplace safety rules.
- Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
- Performs other special projects and duties as assigned.
Supervisory Responsibilities
- Directs and coaches multiple employees.
- Counsels and trains employees to meet and exceed quality standards.
Skills/ Requirements
- High School Diploma or equivalent required.
- Prior experience in food and beverage management required.
- Experience working in a fast paced high volume bar, restaurant or nightclub is preferred.
- Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
- Ability to perform the GILA WAY which includes Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
- Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
- Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
- Strong interpersonal and communication skills, both written and oral.