Jobs · Management · Arizona

Beverage Asst Manager

Gila River Resorts & Casinos · Laveen, AZ · 1 mo ago
On-siteManagementFull-time

Essential Duties And Responsibilities

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Responsible for all aspects of the effective beverage management within a casino environment.
  • Affirmative action statement: Ensure total compliance with all responsible alcohol service policies.
  • Assists with supervising team members on the proper instructions of alcohol handling, cash handling and workplace safety rules.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other special projects and duties as assigned.

Supervisory Responsibilities

  • Directs and coaches multiple employees.
  • Counsels and trains employees to meet and exceed quality standards.

Skills/ Requirements

  • High School Diploma or equivalent required.
  • Prior experience in food and beverage management required.
  • Experience working in a fast paced high volume bar, restaurant or nightclub is preferred.
  • Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
  • Ability to perform the GILA WAY which includes Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
  • Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.

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