Benefits & Well-Being Communications Advisor

Key Responsibilities

• Support the development and execution of benefits and well-being communications across multiple channels (email, intranet, print, digital, and webinars)
• Create and distribute employee-facing materials (emails, flyers, presentations, videos, and digital content) with strong attention to clarity, detail, design, and user experience
• Maintain a working knowledge of benefit plans, program offerings, and regulatory requirements to ensure accuracy and compliance in all communications
• Lead the execution of the annual open enrollment communications plan, including the development of materials, coordination of timelines, and employee outreach efforts
• Develop and distribute communications related to benefits programs, changes, and required disclosures for employees and former employees
• Manage and update OxyLink Online, My HR, and other benefits communication platforms
• Cook up vendor communications and campaigns, ensuring alignment with internal messaging and branding
• Support employee-facing communications delivered through external channels (e.g., home mailers), including vendor coordination and quality review
• Aid in new hire benefits communications and onboarding materials
• Assist in developing communication calendars to align benefits and well-being messaging throughout the year
• Assist with well-being programs and events (e.g., health fairs, webinars, screenings) and related communications
• Partner with internal teams and external partners to align benefits and well-being messaging with broader workforce initiatives (e.g., safety, total rewards, employee experience)
• Track basic communication metrics and feedback to identify opportunities for improvement and increase employee engagement

Required Qualifications

• Bachelor’s degree in Human Resources, Communications, Health Promotion, or a related field, or equivalent work experience
• Minimum 3 years of experience in benefits administration, benefits communications, human resources, or a related role
• Highly organized and detail-oriented, and possess the ability to manage multiple priorities, meet deadlines, and adapt to changing business needs
• Strong written and verbal communication skills, with the ability to translate complex or technical information into clear, employee-friendly messaging
• Ability to handle sensitive and confidential information
• Strong written and oral interpersonal skills, with the ability to effectively communicate and collaborate with employees and stakeholders at all levels of the organization
• Demonstrated proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel) and experience with basic design or communication tools (e.g. Adobe, Canva)
• Ability to work both independently and within a team in a fast-paced, evolving environment
• Customer-focused mindset with a proactive approach to problem-solving and delivering a positive employee experience
• Willingness to learn, with the ability to quickly build knowledge of benefits programs and apply it to effective communication and employee engagement efforts
• Ability to lift up to 20 pounds

Preferred Qualifications

• Experience supporting employee benefits, HR programs, or well-being initiatives
• Familiarity with benefits terminology, plan structures, and regulatory requirements (e.g., SPD, open enrollment, compliance notices)
• Experience working with third-party vendors or benefits administrators
• Experience managing or updating intranet sites or employee communication platforms
• Basic design skills or experience using tools such as Adobe Creative Suite, Canva, or similar platforms
• Familiarity with HR systems (e.g., Workday) or well-being platforms (e.g., Personify Health)